Hi, I am an analytical and detail-oriented technical writer, having vast experience in rendering technical details into readable/usable documentation, strong background in writing with excellent editing and proofreading skills. I possess almost 6 Years of experience as a technical writer. Have worked in healthcare ,software and aerospace industries as a technical writer....

I am sharmila. I have completed my B.EEEE in KLNCE. I got 79.45% in UG. I am a 2015 passed out student. I have done C and C++ course in NIIT. I have a work experience of 6 months as an Operation Associate in Solartis Technology Services PVT LTD. Now I am looking for a freelancer Job....

Expert and professional web designer specializing in CMS-based work using Bootstrap,jQuery,Angularjs, HTML, CSS, PHP, MySQL and Adobe Tools to create design jobs ranging from corporate, small business to individual labels. Seasoned graphic artists with more than 6 years of experience in Website & graphic design, Expertise in providing effective & attractive design and print artwork solutions for internal and external corporate clients...

Hey guys, IT Engineer having 4+ years of experience in Customer SUpport, Software Testing and SEO 6+ months of Remote job experience on Zendesk platform. I am flexible for any timezone/shift and upto 40 hours/week English Typing speed: 45+ WPM. Excellent Written and Oral communication skills Can offer any type of support like chat/ call/ skype/ fb/ ticketsystem/ voicemail with the best customer satisfaction services. Contact me in case you find my profile suitable for your requirement. thanks Ankit...

As a Certified Six Sigma Black Belt, I offer a proven track record of success in identifying areas for improvement and developing initiatives that improve operational, organizational, and system performance for my clients and employers. I am known as an expert in Six Sigma who trains and mentors employees in industry best practices, Lean Six Sigma methods, and customer service. Examples of my work include: • Managed process improvement projects while supporting Lean Six Sigma deployments in various business functions, including service management, , procurement, service desk, help desk, and client services for clients in diverse industries, including finance, healthcare, and transportation. • Provided Black Belt/QA leadership for a Retail operation producing 75 laks annual revenue; developed & deployed. • Guided process owners in metrics, project selection, and project management while training of employees in Six Sigma Green Belt methodologies....

5 years total experience working with zendesk. Worked and customized features of zendesk....

As a customer support specialist, I have handled chat and email support, inbound and outbound processes. In line with this, I have also managed responses and grievances through social media platforms such as Facebook, Twitter, Youtube channels, Playstore and App store. Maintaining help center articles and creating SOPs, mentoring support teams were few other tasks that I have worked on. My top priority has always been customer satisfaction and retention and I have never backed in taking that extra step. I have always believed in not just good, but excellent customer experience and I ensure to maintain your expectations. Having excellent communication is one of my key skill. For me working smart, interacting with users with a humane touch while maintaining professionalism, making a customer feel important, are few ingredients of customer success and I have been maintaining this though out. With hands-on experience in Zendesk, Intercom, Freshdesk, and Freshchat I will be a good fit....

Hi, I am Jay. I am proactive and take initiatives to help out my clients as much as possible. I am not afraid to speak up or give advice or feedback when required. My areas of strength include professionalism, high-level organizational skills; detail oriented, multi-tasking capabilities and the ability to adapt to change. I am a perfectionist in my own way and very efficient. I have a can-do attitude. I’m looking for clients who want a true partner in their business. I am a quick learner and am always looking to acquire new skills. I have detailed below the services I offer: Administrative Skills: - customer service - Chat support and email support. - Email management - Social media management - Document formatting and conversion - Proofreading and editing documents - Online research & spreadsheet creating Store handling: - Shopify Store along with Aliexpress - Facebook ad management Computer Technology: - PeopleSoft - Zendesk - Slack - Agile CRM - Trello - Microsoft Off...

As a confirmed French Specialist Relation Client, interpreter and speaker, I have a good experience in Customer Service and Business Communication, Problem Solving, Analytical and Data Skills, technical and very good sustained communication, which will make me the ideal candidate for the job....

I am working full time as a Senior Engineer in IT Service desk for the past 6 years. I have knowledge in Service-now,Zendesk, Powershell, Azure,Active Directory and Microsoft Office....