As a Certified Six Sigma Black Belt, I offer a proven track record of success in identifying areas for improvement and developing initiatives that improve operational, organizational, and system performance for my clients and employers. I am known as an expert in Six Sigma who trains and mentors employees in industry best practices, Lean Six Sigma methods, and customer service. Examples of my work include:
• Managed process improvement projects while supporting Lean Six Sigma deployments in various business functions, including service management, , procurement, service desk, help desk, and client services for clients in diverse industries, including finance, healthcare, and transportation.
• Provided Black Belt/QA leadership for a Retail operation producing 75 laks annual revenue; developed & deployed.
• Guided process owners in metrics, project selection, and project management while training of employees in Six Sigma Green Belt methodologies.