I have over 4 years of professional experience as a Customer Service Representative in the BPO Industry. I experienced dealing with different customers who are angry, frustrated, worried and afraid. Building an emotional connection with customers is not easy and it’s even harder when there are no verbal or physical cues to follow. I've demonstrated success in responding to customer's telephone, email and chat queries in an accurate and timely manner. Not just that, I always make sure that I addressed all of the customer's concern without lacking empathy. I'm confident that my exceptional oral and written communication skills matched with great customer service will make me an asset to your company....

I'm a Virtual Assistant with knowledge on listing items using different tools like Hydra Lister, DSM tool, Yaballe and listing manually. Also, researching items using Zik Analytics. Optimizing titles using title builder. I'm also knowledgeable on customer service, answering messages, handling returns, refunds, processing orders and item not received cases. I can manage your ebay store with my skills and I can work under pressure and open to be trained....

Hi : I'm Dave. I've been working with startups for 5 years. Prior to starting my own practice last two years, I worked at a SaaS company for 3 years building out the support & operations departments. I've always been a startup junky; I love helping entrepreneurs take their ideas and turn them into functioning business models. Why me? Well, I might not be the best fit if you're looking for a specialist in any given field. I've acquired a holistic view & approach by becoming a practitioner in all the areas a young startup requires. What I can do is offer three main things: 1. My process/roadmap will push you to do uncomfortable things in order to build a product people want. If you want it, and you're not lazy, I can make it happen. 2. I offer the gauntlet of skills needed to get a company off of the ground quickly skills listed below. 3. I'm here to have fun and so do the talented folks I keep in my circles if you need specialization...

I have been in the BPO, Call Center Business here in the Philippines for around 9 years since 2007 to 2016, handling calls, emails and chats for accounts such as Electronic Arts Games, Magellan GPS Navigations and Dell Computers. And I could never be more thankful to the industry. After leaving Dell Computers back in 2016, I had the opportunity to work home based with 888 Holdings, a U.K. Based Company that hosts online gambling sites. I worked there as a Chat Host and Game Moderator. Our main task was to announce winners, announce promotions and keep the chat room lively. My most recent home based job is with SOURCEvapes, I worked with SOURCEvapes since November 2016 to January 5th[removed]Our main task is to answer calls, emails and chat regarding product inquiries, troubleshooting and sales. After 1 year with SOURCEvapes, I got promoted to a Team Lead Position where I assign tickets to representatives, still taking calls and emails on the side as well as handling escalated cases....

Experienced retail leader with demonstrated skills in Multi-Site Leadership, Coaching & Development, Customer Service and Operational Management to develop award-winning teams across Brick & Mortar stores and E-commerce....

Remote professional with a diverse set of skills developed through experience in freelancing. Several years of experience in training, team management and contact center operations. Also highly skilled in content writing, digital marketing and virtual assistant work....

Hi there! I want to be your Customer Service Superstar. If you're looking for someone who can give your existing, as well as your potential clients, excellent and genuine customer service, I am the one for you. I specialize in email handling and chat support and an expert in Zendesk....

Over 10+ years in Customer support, Strong problem solver, who readily adapts to change, works independently and exceeds expectations. Dependable, reliable, trustworthy individual able to juggle multiple priorities and meet tight deadlines without compromising quality....

I'd like to call myself as a well-rounded person - personally and professionally. I embrace taking challenges, especially in my chosen career path. For me, every job role is a new opportunity to either hone what you're already good at or be part of a new learning experience and evolve yourself and skill set. With years of experience, I have become somewhat an expert in various fields and now embarks on opportunities where my skill set is highly utilized. My core competencies are Customer Support, Project/Team Management, Finance, Admin Support, Product/Business Development and Business Services such as Recruitment. What I can offer: eCommerce Support - Dropshipping - using cloud tools like Shopify, Ali Express, Dropified, Oberlo, Gsuite, Paypal, Zendesk Outsourcing/Recruitment Assistance & Management Staff Management - Onboarding - Mentoring - Training - Payroll Management Customer support with fluency in various cloud platforms / Customer Support Mentoring Strategic Planning...

Are you an employer who's seeking for a versatile Filipino freelancer who can offer a professional help in your business? Are you tired of handling administrative tasks for your business and puzzled on how to increase traffic in your Social Media accounts? If your answer is yes, then you've already found me. I have over 3 years of professional experience as a Customer Service Representative in the BPO Industry. I experienced dealing with different customers who are angry, frustrated, worried and afraid. Building an emotional connection with customers is not easy and it’s even harder when there are no verbal or physical cues to follow. I've demonstrated success in responding to a customer's telephone, email and chat queries in an accurate and timely manner. Not just that, I always make sure that I addressed all of the customer's concerns without lacking empathy. I'm confident that my exceptional oral and written communication skills....