About Me
EXPERIENCED USER OF GORGIAS, ZENDESK, FRESHDESK, HELPSCOUT, GROOVEHQ, INTERCOM, HUBSPOT. I SPECIALIZE IN CUSTOMER SUPPORT AND ANYTHING ABOUT E-COMMERCE USING SHOPIFY. I HAVE OVER 14 YEARS OF SOLID CUSTOMER SUPPORT EXPERIENCE.
I always believe working hard to make the process work is important but it is also essential to process the work well to get the full benefits. My name is Nids and I have a mix of technical support specialty and customer support to offer you.
I find it highly valuable that I learned different support platforms such as the following:
* Gorgias
* Intercom
* Zendesk
* Freshdesk
* GrooveHQ
* Helpscout
* Desk Salesforce
* Hubspot
I also use Shopify, Oberlo, Amazon, Gear Bubble, Etsy. I have handled PayPal Resolution, process chargebacks via Stripe while we use Skype, Slack, Hipchat, and some of the like to streamline processes. I also have basic knowledge of using WordPress.
For more information, please ask me. Thanks!
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