Hi! My name is Sarah, mom of two. I've been working for 5 years as a customer support specialist and as a virtual assistant. I've handled customer care for different companies and businesses in US, UK and Australia. Aside from customer support, I also do admin tasks like research, data entry, and product research and listing for ecommerce. I enjoy writing, reading and watching movies. I love topics about health, parenting, and cooking. I would love to learn more specifically with writing....

I have been a part of the BPO industry for 3 years. I've done an extensive researching job like Lead Generation Specialists for a well-known ticketing company that is based in the USA but also have their offices in UK, Canada, and Australia.I search and qualify potential client as well as their information like phone, personal email address and their job position.I know how to use some CRM software like Salesforce.I also worked for an online Hotel booking as a researcher. My job is to search for a specific location of the hotel and pin it on the map in their database. I've also experienced working as a Customer Service Representative working mainly as a support to the restaurants in the food delivery business acting as a liaison between the customers and the main company facilitating over the daily needs of the business from live orders to back office request. I've experienced using Customer Support ticket like Zendesk....

Hey guys, IT Engineer having 4+ years of experience in Customer SUpport, Software Testing and SEO 6+ months of Remote job experience on Zendesk platform. I am flexible for any timezone/shift and upto 40 hours/week English Typing speed: 45+ WPM. Excellent Written and Oral communication skills Can offer any type of support like chat/ call/ skype/ fb/ ticketsystem/ voicemail with the best customer satisfaction services. Contact me in case you find my profile suitable for your requirement. thanks Ankit...

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the strong drive to succeed....

I help organizations with their clientele - -onboarding, -training, -adoption, -on-going support, -retention, -proactive reach-outs, -feedback - for the research teams, -consultative calls, -updating client with the latest features, And -overall churn rate. I bring 4+ years of combined experience both in the Technical field being an electrical engineer And dealing with exclusive client's - While working in various positions in SAAS companies internationally. Have dealt successfully with clients such as: Tesla motors, Cisco, Google contracts team, CNN, NBC, Lululemon, British Council, Uber, Ebay, Safeway, SpaceX and many more - to ensure Profitability, forecasting, and budgeting. I am most passionate about helping each and every client - which were 895 of them in 16 different time zones From Tokyo, Japan/Sydney, Australia till London, United Kingdom/Paris, France. My Website: https://areebqureshi.wixsite.com/1990...

I am writing to express my interest in the VoIP system Engineer especially garnd stream product more 3 years, I am very familiar with UCM 62xx,61xx ,65xx IP IPX installation , upgrade inbound and outbound ,IVR, queues and operations time also knows about Grandstream IP Phones , and would welcome the opportunity to speak with you about how I could help do and improve my task as well. My extensive experience in VoIP System specified similar products internationally has given me an overall knowledge of the business, directly applicable to your interest in monitor server by command and GUI to solve any VoIP problem you have , installing and configuration PBX Grand stream- Bicom system – Asterisk – elastic- MyPBX – 3CX and free switchs etc,deal with softphone and IP phone create server and call center work on VoIP system , also I can successfully have the ability to transfer knowledge and skills formally and informally. I believe that I am an excellent candidate for the position you...

Results oriented, dependable professional experienced in customer service, information technology, and administrative tasks. I have a wide range of skills and abilities. I have approximately 8 years of Customer Service experience, with 1 year of that being in an inbound high volume call center environment, as well as Administrative and Clerical skills.I am proficient with Computers and different Software such as MS Office Suites. I have excellent Data Entry and Research skills. I have a Diploma in Software Design and Programming and I do have experience in computer programming. Jobs are always done to the best of my abilities with ultimate employer and customer satisfaction in mind as I seek to develop and maintain long-term, mutually beneficial relationships. I have excellent written and verbal English skills as English is my native tongue. I live in Jamaica which is in the Eastern Standard Time Zone....

I have plenty of experience in the call center, virtual assistant, managing, quality assurance areas. I've been working as a virtual assistant and call center agent for the past 9 years and during that time I have been able to acquire the necessary resources and experience to be able to perform the task and duties that any job related with customers and assistance that the business requires, at the same time I have the strong sense of responsibility, discretion, respect that you are looking for. My standards are high, I like to be successful by making the business that I'm working for successful with me. I like to work hard and never complain or give up. I have a lot of experience working with data entry, email and chat support, using tools like CRM, Salesforce, Zendesk, Google Docs, Payment platforms and more. I have full availability and disposition to start working immediately....

I have a 4 year experience as a BPO customer representative and aside from that I have been working as email assistant on some business websites. I have extensive experience in customer support and email support in the outsourcing industry here in Manila since 2012. Some of the recent relative roles I worked in are Escalations, Credit Control, Collections, and Domain Transfers. I have always been one of the if not the top performing associates per our internal metrics in any department I've been assigned to. I always ensure to provide the best service to customers considering the business' values. I have a very solid internet connection at home, and very flexible with regard to working hours....

Extremely reliable, hardworking and dependable Technical Support/Customer Service Specialist with demonstrated expertise in providing support services via email, chat and telephone. Multifaceted professional with advanced hardware and software troubleshooting skills seeking to utilize valuable skill sets in providing top of the line service under any challenging situation. Highly experienced specialist built solid background in system diagnosis process, using proprietary troubleshooting techniques and knowledge bases to resolve technical issue in a timely and cost-effective manner. Strategic thinker, recognized for ability to deliver outstanding results leading to increased productivity and efficiency...