I'm a Network Engineer. I started my career as a Network & System Admin at Shams Industry, Network Implementation Engineer at Equinox Currently FiberMisr and finally a Junior Network Engineer at Sinai University. Currently I’m a Network Team Leader. Ranked 15 in Cisco latest CTF competition. I have Experience with Implementing , Troubleshooting & Deploying Wireless , Security , Collaboration and Switching &Routing Solutions , Especially Cisco & Aruba....

I have a 10 years experience in deploying and customizing contact center and CRM applications. Interactive Intelligence Certified Engineer, Very good experience in deploying, customizing, migrating, and troubleshooting Interactive Intelligence ININ contact center applications and other VOIP related products like open source IP PBX applications Asterisk and Elastix. long experience in configuring and troubleshooting VOIP hardware IPPhones, Gateways like Polycom, Sangoma, Sonus, Grandstream. Microsoft Dynamics Certified,very good experience in deploying, fully customizing, and maintaining Microsoft Dynamics CRM and other open source applications as Vtiger and Sugar CRM. Very good experience with SQL database deployment, development, and administration. Long experience with creating and customizing reports for CRM and contact center application including Crystal reports and SQL reporting....

Hello my name is Raaed Gerges , working as a Senior unified communication engineer since 2013. My typical job profile includes Design, Implement, configure and troubleshoot Cisco Collaboration solutions Including Cisco Unified Communications Manager CUCM, Cisco Unity Connection CUC, Cisco Communications Manager Express CME, Cisco Unity Express CUE, Cisco unified IM/Presence,Cisco TelePresence EndPoints ,Expressway MRA , Jabber Guest and Business-2-Business calls. Configure Cisco Unified SRST for IP Phones in branches. Configure Cisco Routers as Voice Gateways, configure FXO, FXS, PRI,Sip trunk,H323 trunk and intercluster trunk. I'm ready to handle this task , you can find me with below contact details: [removed] Phone:+[removed]...

Voip Technical Support Engineer specially for Grandstream, Yeastar and 3CX PBXs....

senior Avaya and Skype for Business Engineer...