I am into the BPO industry. I have been working on different aspects of the BPO from IT, WFM, HR, Data Analysis, Data Gathering, Operational Excellence, Operations and P&L...

Knowledgeable consultant for consumer apps product lifecycle. Experienced in auditing systems. Has a team of over 40 seasoned developers, designers, and marketers ready to fulfill business objectives....

Are you looking for a versatile person who can be an asset? Someone who can help contribute successfully to the business? If your answer is yes, then you've found the one, we should speak. I have 16 years of work experience specializing in Customer Service and Support [via Chat/Messaging, Email, and Phone] in different lines of business. I have dealt with various types of customers and resolved concerns which include complaints and escalations - all resulted in 100% Customer Experience and Satisfaction with reliable NPS and CES. Also, you can count on my administrative competences and proficiency in Time Management, Google Products, Microsoft Office, Chat Platforms, and other BPO communication tools. Furthermore, you can depend on my analytical and critical strengths which are essential for meeting goals....

Have worked with various industries such as BPO, Retail, Quick-service restaurants, IT conglomerates, Multinationals, Insurance, and Pharma Distribution. Highly organized and can effectively communicate business correspondences. Adaptive. Resilient. Crazy creative! People who have worked with me would say that I'm a catalyst of positive change. I value honor, fairness in intentions, and practical optimism....