I am a network engineer with the experience in customer service and managing the network devices both in CE and PE. - Manages Cisco Routers, Switches, Access Points and Wireless LAN Controllers. - Manages Cisco Meraki Appliance, Switches and Access Points. - Replaces defective managed devices and coordinates with the local provider as well to check any issue in the local network. - Troubleshoots issues in Zscaler Cloud. - Troubleshoots network related issues like hard down, intermittent, latency, packet drops, QOS and routing issues. - Manages several routers, switches and access points from different vendors like Cisco, Juniper and Viptela. - Manages several transport equipment like, Tellabs, Juniper, Overture, Fujitsu Flashwave, Ericsson OMS, Nortel OME, Sycamore DNX, and Omnitron Media Converter....

15 years of IT Experience IT Service Management Professional - 11 years People Manager - Hiring, Training, Scheduling, Feedback, Motivation, Appraisals, Mentoring Project Management - Initiation and Planning ITIL Processes: Request Fulfilment, Event Management, Incident Management Problem Management and Change Management Knowledge Management, Service Level Management, Service Catalog Management Supplier Management, 7 Step Improvement Process Functions: Service Desk, IT Operations Management, Technical Management ITSM Tool Implementation and Administration - Remedy 7.6, ServiceNow, HP Service Desk, OTRS, SpiceWorks Office 365, Google Apps - Migration from MS Exchange mail, Administration Understanding of OSI model, IP4, ARIN, ISP Business Basic Configuration on Cisco[removed]series, HP[removed]series Switches, Mikrotik Routers Administration of Ruckus Wifi Zone Directors & SmartZone Controllers, PepLink Routers Administration of Siklu and Bridgewave Radio Bridges...

My work was related to Saas and Iaas I have an experience on VPS, Web Hosting and Ms Office 365, for years I build my career in BPO IT industry. I also have an experience handing a project back when I'm still in civil engineering firm and a team when I entered BPO industry....

I have some project in curret job, manage server and network appliance with mikrotik, juniper, cisco, ubiquiti, hp procurve. zimbra mail server, vpn, vlan, hotspot...

Business savvy and technology driven professional with 13 years of domestic and international work experience primarily in the areas of Client Engagement, Consulting and Service Delivery. Extensive working experience with clients at the senior management and CXO levels to understand their business environments and delivering solutions tailored to fulfill their requirements within given time frames. Professionally qualified with an engineering degree and MBA degree from a leading international business school. Website : www.ranjeetmenon.com...

HI There, I have 6+ Years of experience in Incident Management. I have worked on all tools - BMC Remedy, Heat, Solae & Service Now. I have been managing major incidents from 6 Years and have expertise in ITIL process....

A capable, intelligent and effective ITIL Service Manager in the areas of Change ,Configuration , Incident and Problem Management who has an excellent track-record of delivering changes to large organizations and Projects and maintaining ,updating and designing end to end Configuration Items . Possessing a proven ability to affect transformational changes across a range of operational areas and thereby making a sustainable difference to the businesses operational performance. Currently looking for an acceptable and appropriate ITIL Service Managerial position with a dynamic and exciting employer who seeks to recruit and appoint the best available person for a job. ITIL...

My name is Abhishek Prasad belongs to Uttar Pradesh Gorakhpur residing in Noida, I completed my graduation from William Carey University Shilliong, Meghalaya, Currently working in TERiX Computer Service as Service Desk Analysts, ITIL process, Incident management experience in Hand on exp in Dell & HP servers, know in remote computer troubleshooting. Hobbies in Photography, Cooking, Travelling. Completed CCNA ITIL certified Diploma in Hotel travel and customer service Diploma in Industrial Safety Diploma in Desktop Publishing Diploma in Phone Photography....

Student BSC 1 in math...

I have a long experience in different computer fields: Office microsoft Office Development VBA,. . . IT Security Information Security Awareness Inofrmatic Training...