Experienced Information Technology professional with 10 years experience providing prompt and client-focused technical support globally....

I am an established Virtual Assistant who provides administrative, web research, data entry and market/process research services to businesses and individuals. I have over 7 years of experience ranging from data completer to business admin roles. I provide a flexible, efficient and cost-effective virtual assistant services which includes, but are not limited to: - Internet Research - Email Handling - Value Stream Mapping - Ticket Handling - Microsoft Office Applications - Google Docs,Sheets and Slides - Calendar Management - WordPress Management - Social Media Management - Data Entry and Transcription SUMMARY OF QUALIFICATIONS - Experience in business systems analysis, process documentation and implementing process improvements. - Experience working with technical staff and business users at all levels of the organization - Comfortable utilizing standard business tools Excel, Word, PowerPoint, etc. to build documentation and deliverables....

 10+ years IT Outsourcing operations experience.  Handles windows related issue.  Six Sigma Green Belt trained/practitioner  ITIL v3 Certified.  Transition planning and management experience....

Computer Science graduate Business Intelligence -Data Visualization with Tableau, Domo -Database querying with SQL -Data mining with Python -Data modelling and ERD -SSIS -PowerApps, Flow, Sharepoint development -SMS development Systems Analysis -BPMN -UML -Lucidchart IT Operations -Information Security Management -Currently studying for ITIL Foundation Cert...

My work was related to Saas and Iaas I have an experience on VPS, Web Hosting and Ms Office 365, for years I build my career in BPO IT industry. I also have an experience handing a project back when I'm still in civil engineering firm and a team when I entered BPO industry....

I am a network engineer with the experience in customer service and managing the network devices both in CE and PE. - Manages Cisco Routers, Switches, Access Points and Wireless LAN Controllers. - Manages Cisco Meraki Appliance, Switches and Access Points. - Replaces defective managed devices and coordinates with the local provider as well to check any issue in the local network. - Troubleshoots issues in Zscaler Cloud. - Troubleshoots network related issues like hard down, intermittent, latency, packet drops, QOS and routing issues. - Manages several routers, switches and access points from different vendors like Cisco, Juniper and Viptela. - Manages several transport equipment like, Tellabs, Juniper, Overture, Fujitsu Flashwave, Ericsson OMS, Nortel OME, Sycamore DNX, and Omnitron Media Converter....