Experienced Information Technology professional with 10 years experience providing prompt and client-focused technical support globally....

I am an established Virtual Assistant who provides administrative, web research, data entry and market/process research services to businesses and individuals. I have over 7 years of experience ranging from data completer to business admin roles. I provide a flexible, efficient and cost-effective virtual assistant services which includes, but are not limited to: - Internet Research - Email Handling - Value Stream Mapping - Ticket Handling - Microsoft Office Applications - Google Docs,Sheets and Slides - Calendar Management - WordPress Management - Social Media Management - Data Entry and Transcription SUMMARY OF QUALIFICATIONS - Experience in business systems analysis, process documentation and implementing process improvements. - Experience working with technical staff and business users at all levels of the organization - Comfortable utilizing standard business tools Excel, Word, PowerPoint, etc. to build documentation and deliverables....

 10+ years IT Outsourcing operations experience.  Handles windows related issue.  Six Sigma Green Belt trained/practitioner  ITIL v3 Certified.  Transition planning and management experience....

My work was related to Saas and Iaas I have an experience on VPS, Web Hosting and Ms Office 365, for years I build my career in BPO IT industry. I also have an experience handing a project back when I'm still in civil engineering firm and a team when I entered BPO industry....

I am a network engineer with the experience in customer service and managing the network devices both in CE and PE. - Manages Cisco Routers, Switches, Access Points and Wireless LAN Controllers. - Manages Cisco Meraki Appliance, Switches and Access Points. - Replaces defective managed devices and coordinates with the local provider as well to check any issue in the local network. - Troubleshoots issues in Zscaler Cloud. - Troubleshoots network related issues like hard down, intermittent, latency, packet drops, QOS and routing issues. - Manages several routers, switches and access points from different vendors like Cisco, Juniper and Viptela. - Manages several transport equipment like, Tellabs, Juniper, Overture, Fujitsu Flashwave, Ericsson OMS, Nortel OME, Sycamore DNX, and Omnitron Media Converter....

Highly-motivated and customer-oriented information technology specialist experienced in helpdesk technical support....

Experienced Professional with a demonstrated history of working in the broadcast media industry and Telecoms. Skilled in providing ICT solutions and design that meets customer requirements. Strong information technology professional with a Bachelor of Science BS degree in Electronics and Communications Engineering from University of San Carlos. With adequate skill in Data Entry, Web Research, Audio and Video Transcription, Email and Calendar Management...