Tom Ojwach-Freelancer in Nairobi,Kenya

Tom Ojwach

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Nairobi, Kenya

Customer Support Specialist

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Local Time - 09:59 AM

Current Availability

Full-time : 30+ hrs/week

About Me


Thank you for giving me this opportunity to explain myself.My name is Tom an industrious worker who has the qualities to match the job description.Over the years i have worked with various roles where there was a little collaboration with people was a norm
As a Customer Service and Support Representative, I have consistently delivered exceptional support to customers, ensuring their needs are met efficiently and effectively. My experience includes handling a high volume of inquiries via phone, email, and chat, resolving issues promptly, and providing product or service information. I’ve developed strong communication and problem solving skills, enabling me to build rapport with customers, address their concerns, and enhance their overall experience. My focus has always been on improving customer satisfaction, reducing response times, and contributing to a positive brand reputation.

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