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Customer Support Freelancers in Nairobi
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Hire Customer Support Freelancers in Nairobi and Experts
Find & Hire Customer support in Nairobi who are professionals offering their expertise in various Freelance Customer support Services to businesses near Nairobi and around the world. Nairobi is home to a large pool of talented and experienced Customer support freelancers who can help businesses with professional Customer support services in Nairobi. Freelance Customer support services in Nairobi are quite affordable on our platform compared to hiring full-time employees.
Truelancer.com provides all types of Freelance Customer support with a range of skilled and talented freelancers in Nairobi. We offer the opportunity to save 50% of your business cost by hiring Nairobi Customer support freelancers.
Expert Customer support freelancers for hire in Nairobi are skilled in using the latest Customer support tools and techniques to deliver effective results for their clients for anytype of Customer support jobs in Nairobi . With the help of Customer support freelancers in Nairobi, businesses can get their work done quickly. Using Truelancer.com is 100% safe as the money is released to the freelancers after you are 100% satisfied with the work.
Popular Services from Customer support Experts
Professionals offering Customer support Services
Popular Tools used by Customer support Experts
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ARTICLE WRITER, CONTENT WRITER, ACADEMIC WRITER AND TRANSCRIPTIONIST
I am an experienced freelancer with a vast knowledge on the below mentioned areas of writing. I am dedicated and committed to ensuring quality work done within...
Professional freelancer
I am experienced enough in freelancer, having wide experience working with researchers institute. I graduated from Maseno University with bachelors in writing
DATA MANAGEMENT, ACADEMIC WRITER AND CONTENT WRITING EXPERT
I am an experienced academic writer with a reputation of meeting clients' expectations. I have been writing for the past 4 years and written over 2000 high qual...
Reliable Virtual Assistant | Admin Support | Internet Research Expert
Hi! Im Monicah, a reliable and detail oriented Virtual Assistant with over 4 years of experience in admin support, internet research, lead generation, and custo...
$ 10/hr
Results driven Executive Real Estate Virtual Assistant .
Higly skilled Real Estate virtual Assistant and customer Support Specialist with extensive experience in appointment setting,Customer support,and virtual Assist...
$ 5/hr
PROFESSIONAL IN DATA ENTRY, DIGITAL MARKETING AND BUSINESS MANAGEMENT.
I am a dedicated freelancer skilled in data entry, administration, virtual assistance, and digital marketing. With training in business management and administr...
$ 20/hr
Skilled virtual assistant, Executive and administrative specialist.
A results driven and highly organized professional with a diverse skill set in supply chain management, marketing, customer service, and virtual/administrative...
$ 6/hr
Virtual Assistant | Social Media, Admin & Customer Service Support
Hi, I’m Zeddy Jelimo, a reliable and detail oriented Virtual Assistant based in Nairobi, Kenya. I bring hands on experience in social media management, customer...
$ 5/hr
Virtual Chat Companion | Real Time Engagement & Customer Delight
Hello! Im a highly organized, people focused Virtual Assistant and Customer Support Specialist with a strong background in chat moderation. I specialize in prov...
$ 3/hr
IT Specialist
I’m an IT Specialist with hands on experience in system administration, networking, troubleshooting, and IT support. I help businesses and individuals solve tec...
$ 5/hr
Hiring Information for Customer support Experts
When hiring for customer support roles, prioritize candidates with strong communication and conflict resolution skills, alongside proficiency in CRM and help desk tools like Zendesk or Freshdesk. Look for a portfolio demonstrating measurable outcomes such as improved customer satisfaction scores or reduced resolution times. Experience in multichannel support and technical troubleshooting is essential. Clear project scoping and onboarding processes ensure alignment on service levels and customer experience goals, enabling efficient integration into your support operations.
Hourly Rates of Customer support Experts
Freelance customer support rates vary significantly by region, reflecting local market demand and cost of living. In North America, rates typically range from USD 20 to 45 per hour due to high demand for skilled communication and technical troubleshooting. Western Europe offers competitive rates between USD 18 and 40, while Eastern Europe and Latin America provide cost-effective options from USD 12 to 25. South Asia and Africa present lower rates, generally USD 8 to 18, suitable for volume-based support roles. Southeast Asia and Oceania maintain moderate rates, balancing quality and affordability.
Job Opportunities for Customer support Experts
Customer support professionals find opportunities across industries including technology, e-commerce, telecommunications, and healthcare. Freelancing and remote work are increasingly common, with demand for expertise in CRM platforms and multichannel communication growing steadily. Mastery of tools like Salesforce Service Cloud and Intercom enhances employability. Earnings vary by region and specialization, with technical support roles commanding higher rates. Global demand for customer-centric service ensures diverse career paths and continuous growth potential.
Tools & Platforms for Customer support Experts
Zendesk and Freshdesk dominate the customer support tools market, offering robust cloud analytics platforms and seamless multichannel integration. Salesforce Service Cloud provides enterprise-grade capabilities favored by large organizations. Emerging challengers like Help Scout and Jira Service Management offer open-source alternatives and specialized workflows. Mastery of these platforms is critical for delivering efficient, scalable customer support and optimizing customer experience management.
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