About Me
My name is Juan I have 8 years of work experience with 5 of those years within the customer service environment. I believe that customer service is the main priority within the operations of any profitable organization. This leads to customer retention. Customer retention means less overall expenditure on advertisement and networking and more maintaining and growing your current customer base, establishing meaningful relationships with your customers.
In a world where competition in the marketplace is highly competitive, the one resource you can always guarantee to keep your business from falling is providing EXCELLENT customer service. People spend money on experience rather than outcome and thus the Customer Service role is the BACKBONE of any profitable organization.
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