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Customer Support Freelancers in Pretoria
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Find & Hire Customer support in Pretoria who are professionals offering their expertise in various Freelance Customer support Services to businesses near Pretoria and around the world. Pretoria is home to a large pool of talented and experienced Customer support freelancers who can help businesses with professional Customer support services in Pretoria. Freelance Customer support services in Pretoria are quite affordable on our platform compared to hiring full-time employees.
Truelancer.com provides all types of Freelance Customer support with a range of skilled and talented freelancers in Pretoria. We offer the opportunity to save 50% of your business cost by hiring Pretoria Customer support freelancers.
Expert Customer support freelancers for hire in Pretoria are skilled in using the latest Customer support tools and techniques to deliver effective results for their clients for anytype of Customer support jobs in Pretoria . With the help of Customer support freelancers in Pretoria, businesses can get their work done quickly. Using Truelancer.com is 100% safe as the money is released to the freelancers after you are 100% satisfied with the work.
Popular Services from Customer support Experts
Professionals offering Customer support Services
Popular Tools used by Customer support Experts
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Customer Success Manager/Account Manager/Remote Support
I am a friendly Big family guy, Hardworking and always learning. I work well with others and I am always proactive.
$ 15/hr
Support Engineer
Proven Support Engineer with technical IT Certifications and experience in start ups as well as established operations leveraging expertise in organization, sof...
$ 15/hr
Customer service representative
I am a South African English native speaker, I have 3 years worth of experience in customer service, I have worked for international companies which are USA bas...
$ 10/hr
Email consultant
Im a seasoned customer service representative with extensive experience in customer service and administration. I have assisted all types of customers in all ty...
$ 6/hr
Administrative and Data Capturer
I am 51 years old and have more than 20 years experience in administration. I love the outdoors, writing and reading. Family is very important to me. I am eager...
$ 11/hr
Virtual assistant/Admin support/Customer service/ English teacher onli
I’m a versatile professional with experience in customer service, admin, retail, banking, healthcare, construction, and field coordination. I’ve worked at FNB C...
$ 5/hr
Customer Care agent
I have a solid background in customer service, and I’m confident I’d be a great fit for this role. I’ve worked in fast paced environments, dealt with different...
$ 5/hr
Administrative Assistant
I am a detail oriented Administrative Professional with over 20 years experience in office management, financial control, and customer service. Skilled at stre...
$ 50/hr
Virtual Assistant
Hi, Im Cayleen, a dedicated Virtual Assistant committed to helping businesses and individuals streamline their daily tasks. With expertise in administrative sup...
$ 25/hr
When hiring for customer support roles, prioritize candidates with strong communication and conflict resolution skills, alongside proficiency in CRM and help desk tools like Zendesk or Freshdesk. Look for a portfolio demonstrating measurable outcomes such as improved customer satisfaction scores or reduced resolution times. Experience in multichannel support and technical troubleshooting is essential. Clear project scoping and onboarding processes ensure alignment on service levels and customer experience goals, enabling efficient integration into your support operations.
Freelance customer support rates vary significantly by region, reflecting local market demand and cost of living. In North America, rates typically range from USD 20 to 45 per hour due to high demand for skilled communication and technical troubleshooting. Western Europe offers competitive rates between USD 18 and 40, while Eastern Europe and Latin America provide cost-effective options from USD 12 to 25. South Asia and Africa present lower rates, generally USD 8 to 18, suitable for volume-based support roles. Southeast Asia and Oceania maintain moderate rates, balancing quality and affordability.
Customer support professionals find opportunities across industries including technology, e-commerce, telecommunications, and healthcare. Freelancing and remote work are increasingly common, with demand for expertise in CRM platforms and multichannel communication growing steadily. Mastery of tools like Salesforce Service Cloud and Intercom enhances employability. Earnings vary by region and specialization, with technical support roles commanding higher rates. Global demand for customer-centric service ensures diverse career paths and continuous growth potential.
Zendesk and Freshdesk dominate the customer support tools market, offering robust cloud analytics platforms and seamless multichannel integration. Salesforce Service Cloud provides enterprise-grade capabilities favored by large organizations. Emerging challengers like Help Scout and Jira Service Management offer open-source alternatives and specialized workflows. Mastery of these platforms is critical for delivering efficient, scalable customer support and optimizing customer experience management.
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