Airam Sta. Ana
Kuala Lumpur, Malaysia
Customer Service Specialist, Technical support Specialist
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About Me
With a robust professional background spanning over 12 years in the dynamic realm of Business Process Outsourcing BPO, I have honed my expertise as a versatile professional, excelling in both Technical Support and Customer Support domains. My proficiency extends to specialized roles in Email Support and Payments, where I have demonstrated a keen understanding of the intricate workings of these crucial aspects.
As a seasoned e commerce specialist, I have carved a niche in managing disputes and refunds with finesse, navigating the complexities of online transactions with a customer centric approach. My ability to swiftly address customer concerns and provide effective solutions underscores my commitment to ensuring a seamless and satisfactory experience for every client.
Throughout my career, I have cultivated a unique skill set that combines technical acumen with a deep understanding of customer needs. Hire me.
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