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Customer Service Freelancers in Kuala Lumpur
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Hire Customer Service Freelancers in Kuala Lumpur and Experts
Find & Hire Customer service in Kuala-lumpur who are professionals offering their expertise in various Freelance Customer service Services to businesses near Kuala-lumpur and around the world. Kuala-lumpur is home to a large pool of talented and experienced Customer service freelancers who can help businesses with professional Customer service services in Kuala-lumpur. Freelance Customer service services in Kuala-lumpur are quite affordable on our platform compared to hiring full-time employees.
Truelancer.com provides all types of Freelance Customer service with a range of skilled and talented freelancers in Kuala-lumpur. We offer the opportunity to save 50% of your business cost by hiring Kuala-lumpur Customer service freelancers.
Expert Customer service freelancers for hire in Kuala-lumpur are skilled in using the latest Customer service tools and techniques to deliver effective results for their clients for anytype of Customer service jobs in Kuala-lumpur . With the help of Customer service freelancers in Kuala-lumpur, businesses can get their work done quickly. Using Truelancer.com is 100% safe as the money is released to the freelancers after you are 100% satisfied with the work.
Popular Services from Customer service Experts
Professionals offering Customer service Services
Popular Tools used by Customer service Experts
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SKILLS
COUNTRIES
Professional Design Logo
Results driven and detail oriented freelance professional with 5 years of experience in graphic design, content writing, web development, digital marketing. Ade...
$ 10/hr
Designer
From Malaysia. Responsible and creative person with excellent time management. Experience in customer service assistant and expert in Microsoft Office Suite Wor...
$ 15/hr
Junior accountant
Fresh graduate in Accountancy with strong academic achievements and hands on experience in administrative and retail roles. Demonstrates solid understanding of...
$ 6/hr
Freelance Sales, Editing, Translator & Editor
As a freelancer, I bring a combination of academic excellence and practical experience that sets me apart. I was recognized as a top employee performer during m...
Customer Service cum Admin
A detailed oriented person with a strong background in food service fast food management as Assistant Restaurant Manager for 3 years and currently works as Cust...
$ 10/hr
Virtual Assistant, Graphic Design, Email & Administrative Assistant,
I’m a reliable and organized virtual assistant with hands on experience in CRM systems, email handling, Microsoft Outlook and general administrative tasks. I en...
$ 18/hr
logo design expert
As a 23 year old with 5 years of experience managing a restaurant, I have honed strong leadership, customer service, and operational skills. Growing up while le...
$ 15/hr
Data Entry Analyst cum Business Administration Agent
I am a hard working, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humo...
$ 9/hr
Executive admin
Dynamic professional with a strong background in corporate governance and legal compliance, honed at company secretary firm Elegant Sdn Bhd. Proven ability to c...
$ 10/hr
Hiring Information for Customer service Experts
When hiring for Customer Service roles, prioritize candidates with strong communication and conflict resolution skills, alongside proficiency in leading CRM platforms like Zendesk or Salesforce Service Cloud. Look for a proven track record in managing multichannel support and measurable improvements in customer satisfaction metrics. A well-documented portfolio demonstrating problem-solving in real-world scenarios and experience with SLA management is essential. Clear project scoping and onboarding processes ensure alignment on service expectations and quality standards, reducing turnover and enhancing customer loyalty.
Hourly Rates of Customer service Experts
Customer Service freelance rates vary significantly by region due to demand and cost of living. In North America and Oceania, rates typically range from $18 to $38 per hour, reflecting high demand for skilled communication and CRM expertise. Western Europe offers competitive rates between $15 and $30, while Eastern Europe and Latin America provide cost-effective options from $7 to $18. South Asia and Africa have lower hourly rates, generally between $5 and $14, making them attractive for volume-based customer support projects. Southeast Asia balances affordability and quality with rates from $6 to $14 per hour.
Job Opportunities for Customer service Experts
Customer Service professionals are in demand across industries such as e-commerce, technology, telecommunications, and healthcare. Freelance and remote opportunities abound, especially for those skilled in CRM tools and multichannel support. Mastery of platforms like Freshdesk and Intercom enhances employability and earning potential. With global demand rising, professionals can expect competitive compensation and diverse career paths, including customer success management and technical support roles. Continuous skill development in data-driven customer insights and emotional intelligence is key to long-term success.
Tools & Platforms for Customer service Experts
Zendesk and Salesforce Service Cloud dominate the customer service software market, offering robust cloud analytics platforms and seamless multichannel integration. Freshdesk and HubSpot Service Hub serve as strong alternatives with user-friendly interfaces and competitive pricing. Emerging challengers like Genesys Cloud and Talkdesk are gaining traction for their AI-powered automation and scalability. Open-source alternatives remain niche but appeal to cost-conscious businesses seeking customizable help desk solutions. These tools collectively empower customer service teams to deliver exceptional support and optimize customer experience.
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