I have a total of 10-year work experience in which 3 years was pure customer service for US-based clients like eBay, MS Zune, H&R Block, and Verizon. 7 years was under the Finance Department of an online-gaming company. In the span of 7 years in my previous job, I was promoted twice, first was as a shift manager and then as a team leader. I have a total of 5 years experience in managing and handling people.
I am a hard-working professional who has been consistently praised as smart and efficient by my co-workers and management. Over the course of my 10-year career, I have developed a skill set relevant to become a home-based customer service representative, including customer retention, customer communication, order processing, eBay product listing, payment processing, and account and bank reconciliation. Overall, I have consistently demonstrated critical-thinking, problem solving, and leadership abilities in every aspect of my roles at my previous companies.
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