Anne Christine Therese Valentino
Valenzuela, Philippines
Customer Service Representative
Local Time - 08:11 AM
About Me
I have years of customer service experience by phone, email, and especially chat. The account that I handled for the longest time deals with logistics with two concurrencies. It was an e commerce B2B that caters to Fortune 5 in the U.S. Our drivers were tracking, returns, billing, product search, and recommendations. My main task was to provide an exceptional customer experience. I collaborate with different departments and send communications to corresponding teams to make sure an order will be fulfilled in a timely manner or provide an accurate resolution. I am trained to multi task efficiently with minimal to no supervision. I was fortunate enough to work from home since the pandemic until I resigned with hard work and integrity. Also, I have a year of full time experience as an administrative assistant and a year of part time experience as a social media manager.
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