Over 4 years of experience in VmWare, Windows networks, DHCP, DNS, WSUS, GPO+AD, sonicwall and fortigate firewalls, Cisco, Dell, hp and 3com switches, Avaya and asterisk PABX solutions, structured cabling, network design, Citrix virtualization, certificates, powershell, wordpress websites and SQl queries....

Professional working with Avaya Telecom Solution and have 8 years experience in different IT products and Solution. Working in different area like Microsoft, Data Network, Wireless Solution, Call Center Recording, SMB, Open Sourse PBX Solution FREEPBX - ELASTIX - ISSABEL etc....

Having 4+ yrs of experience in Avaya PBX. Working on Avaya Products full time....

senior Avaya and Skype for Business Engineer...

I have been in the BPO industry for more than 10 years now. I have worked as a Technical Support Rep, Customer Service Rep, Universal Agent csr, tsr and upselling mix, Offline Agent and now as a Customer Service Senior Specialist. Handling escalation call, helpdesk for the reps inquiry, email reports, data and escalation issue. And some other admin task....

I have 10 years servicing Maintaining and Installing all Avaya Equipment. I am Avaya certified, so if there is an issue that can't be solved I can raise a ticket to the Avaya Support team....

I am Telecom engineer who has professional experience of Implementing Avaya Aura solutions including Communication Manager CM, Session Manager SM, System Manager SMGR, Presence Services PS, Device Services AADS, Utility Services US, Application Enablement Services AES, Avaya Aura Conferencing AAC, Session Boarder Controller SBC and Avaya Equinox unified solution with Avaya Aura collaboration applications, Avaya Call Center reporting and recording Solutions includingCall Management System CMS & Avaya Call Recorder ACR. I have the experience of all Avaya Releases up to R 8.1...

Pm expert, who can help organize project management...

Summary of Experience Over 6+ years of experience in application development, software support, troubleshooting, bug —fixing, testing, enhancement and maintenance in IVR Application for Bharti Airtel IVR project. Involved in initial stage of project development which involves customer interaction and freezing the initial requirement and coordinating with customers and internal teams during project Migration. Possess good control over Avaya OD Orchestration Designer version 6.0, 7.0, 7.1,7.2 Proficient in AAEP 6.0 and 7.0,7.1,7.2 Proficient in Nortel MPS1000 and Nortel peripro IVR application development tool Acquired good knowledge in TOMCAT Application Manager. Experience in developing and CRM integration for Computer Telephony CTI. Troubleshooting Call Manager using RTMT and Traces. Experience in Voice User InterfaceVUI for designing IVR Applications using AVAYA OD, and AAEP ,POM...