India, India
Product, Sales and Customer Support Manager
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About Me
I'm a graduate and a lean sigma black belt. Service Delivery is my forte and over the years, my work experience has brought about a sundry of responsibilities, that I've been at the helm of; Managing Escalations, Teams, Operations, Training and Development, Customer Relations are a few of those.
I've spent 8 out of 10 years in the Travel Industry. An expert of Amadeus and Sabre Global Distribution Systems. I've been managing frontline teams in B2C,B2B operations for 8 major markets under different regions such as Asia Pacific, South West Pacific,Europe, U.S, Canada: since 2011.
Opportunities of heading service delivery operations for brands like Zuji, lastminute.com Travelocity Asia Pacific and Travelocity Europe Cheapoair, Onetravel.com, Farebuzz.com have been the best and the most learning experiences of my career.
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