Suzanah Mogadima

Senior Social Media Advisor for Nissan SA. I have more than five years of experience, four of which were spent working in the Sales/Leads and Customer Service Departments. Bachelor of Technology in Hospitality Management is currently my highest degree.

My career prospects, I have proven capabilities through my dedicated work ethic in the following:

 Introduced a customer service program which was aimed to improve the consultants’ service rating
 Keep up to date with current social media trends.
 Developed notes and a guidebook for social media training to help new hires with the day to day duties of the position.
 Updating the Chabot intents
 Actively engaging with online community and maintaining prompt response time and service Instagram, Twitter, Facebook, WhatsApp
 Provided training and guidance to new employees within the social media space including leads
 Shared content with fellow social media colleagues to assist in engaging and providing prompt responses to custome