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Customer Service Freelancers in Johannesburg

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Hire Customer Service Freelancers in Johannesburg and Experts

Find & Hire Customer service in Johannesburg who are professionals offering their expertise in various Freelance Customer service Services to businesses near Johannesburg and around the world. Johannesburg is home to a large pool of talented and experienced Customer service freelancers who can help businesses with professional Customer service services in Johannesburg. Freelance Customer service services in Johannesburg are quite affordable on our platform compared to hiring full-time employees.

Truelancer.com provides all types of Freelance Customer service with a range of skilled and talented freelancers in Johannesburg. We offer the opportunity to save 50% of your business cost by hiring Johannesburg Customer service freelancers.

Expert Customer service freelancers for hire in Johannesburg are skilled in using the latest Customer service tools and techniques to deliver effective results for their clients for anytype of Customer service jobs in Johannesburg . With the help of Customer service freelancers in Johannesburg, businesses can get their work done quickly. Using Truelancer.com is 100% safe as the money is released to the freelancers after you are 100% satisfied with the work.

Popular Services from Customer service Experts

Professionals offering Customer service Services

Popular Tools used by Customer service Experts

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Simangele Ntuli-Freelancer in JOHANNESBURG,South Africa

CUSTOMER SERVICE CONSULTANT

I HAVE WORKED AT CLIENTELE LIFE WHERE I WAS WORKING AS A TELESALES CONSULTANT SELLING FUNERAL, LEGAL AND LIFE POLICIES FOR 3YEARS. I THEN WORKED AT DOWLING PRIM...

$ 12/hr

Khanyisile Kumalo-Freelancer in Johannesburg,South Africa

administrator/ BOOKKEEPER

My name is Khanyisile Kumalo, and I have over four years of experience in office administration and customer service. Throughout my career at the National Arts...

$ 200/hr

Ricci Lee Herzberg-Freelancer in Johannesburg,South Africa

Executive Assistant

I am dedicated, self motivated to complete tasks and projects. My skills vary from presentations to reporting, customer service delivery, and attention to detai...

$ 20/hr

Alice Berebende-Freelancer in Johannesburg,South Africa

Customer service Representative

As a dedicated customer service representative, I pride myself on delivering exceptional service and support to every customer. My role is not just about resolv...

$ 7/hr

Nyiko Nghonyama-Freelancer in Johannesburg,South Africa

Virtual assistant | social media marketer

I am creative, strategic and diligent administrator or marketer deeply passionate about content creation, brand strategy, research, handling correspondences, sc...

$ 5/hr

Diketso Vallentia Moteka-Freelancer in Johannesburg,South Africa

Ms

I am a hard worker and easy to adjust to new things and quick learner.

$ 3/hr

Fumane Moruri-Freelancer in City of Johannesburg Metropolitan Municipality,South Africa

Email Marketing Specialist| Klaviyo,Mailchimp & E

I am a passionate Email Marketer dedicated to helping businesses grow and build real,personal connections with their customers through powerful email campaigns.

$ 8/hr

Palesa Moloi-Freelancer in Johannesburg,South Africa

Customer Service Expert I Virtual Assistant

In my previous role as a Customer Service Representative and Team Leader at [Previous Company], I developed a deep understanding of what it takes to provide out...

$ 3/hr

Elmarie Gentle-Freelancer in Johannesburg,South Africa

Mrs

With over two decades of experience in business management, customer service, and education, I bring a strong blend of administrative expertise, communication s...

$ 16/hr

Ignatius Mphakathi-Freelancer in Johannesburg,South Africa

Mr

Good day I am interested in the advertised postion.The requirements closely match my educational background and past experience. Hereby, I have enclosed my resu...

$ 25/hr

Hiring Information for Customer service Experts

When hiring for Customer Service roles, prioritize candidates with strong communication and conflict resolution skills, alongside proficiency in leading CRM platforms like Zendesk or Salesforce Service Cloud. Look for a proven track record in managing multichannel support and measurable improvements in customer satisfaction metrics. A well-documented portfolio demonstrating problem-solving in real-world scenarios and experience with SLA management is essential. Clear project scoping and onboarding processes ensure alignment on service expectations and quality standards, reducing turnover and enhancing customer loyalty.

Hourly Rates of Customer service Experts

Customer Service freelance rates vary significantly by region due to demand and cost of living. In North America and Oceania, rates typically range from $18 to $38 per hour, reflecting high demand for skilled communication and CRM expertise. Western Europe offers competitive rates between $15 and $30, while Eastern Europe and Latin America provide cost-effective options from $7 to $18. South Asia and Africa have lower hourly rates, generally between $5 and $14, making them attractive for volume-based customer support projects. Southeast Asia balances affordability and quality with rates from $6 to $14 per hour.

Job Opportunities for Customer service Experts

Customer Service professionals are in demand across industries such as e-commerce, technology, telecommunications, and healthcare. Freelance and remote opportunities abound, especially for those skilled in CRM tools and multichannel support. Mastery of platforms like Freshdesk and Intercom enhances employability and earning potential. With global demand rising, professionals can expect competitive compensation and diverse career paths, including customer success management and technical support roles. Continuous skill development in data-driven customer insights and emotional intelligence is key to long-term success.

Tools & Platforms for Customer service Experts

Zendesk and Salesforce Service Cloud dominate the customer service software market, offering robust cloud analytics platforms and seamless multichannel integration. Freshdesk and HubSpot Service Hub serve as strong alternatives with user-friendly interfaces and competitive pricing. Emerging challengers like Genesys Cloud and Talkdesk are gaining traction for their AI-powered automation and scalability. Open-source alternatives remain niche but appeal to cost-conscious businesses seeking customizable help desk solutions. These tools collectively empower customer service teams to deliver exceptional support and optimize customer experience.

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