Shiroan Pathmanathan
colombo, Sri Lanka
Telecommunications & System Engineer
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Local Time - 10:34 AM
About Me
A Network Support Engineer with 5+ years experience working with Australian
& United states Telecommunication Service Providers and Managed Service
providers. A quick and self motivated enthusiastic learner. I have great analyticalskills and excellent time management abilities.
I am an Active freelancer able to undertake complex IT jobs and fulfill your level of expectations.
Summary of tasks I can handle and more depending on the requirement of the job.
Printer Support
Active Directory & Domain Support
Managing customer Routers and Internal Network Infrastructure.
Managing and Troubleshooting Wi Fi Access Points.
Provisioning new Technical Orders Coordinating with Upstream Suppliers.
Providing Second line Technical Assistance to Clients.
Working on Escalated Matters from Level 1 Support.
Handling Escalated calls from Level 1 Support.
Troubleshooting Network related Issues and Voice Related Issues.
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$11/hr
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