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Helpdesk Freelancers in Colombo
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Hire Helpdesk Freelancers in Colombo and Experts
Find & Hire Helpdesk in Colombo who are professionals offering their expertise in various Freelance Helpdesk Services to businesses near Colombo and around the world. Colombo is home to a large pool of talented and experienced Helpdesk freelancers who can help businesses with professional Helpdesk services in Colombo. Freelance Helpdesk services in Colombo are quite affordable on our platform compared to hiring full-time employees.
Truelancer.com provides all types of Freelance Helpdesk with a range of skilled and talented freelancers in Colombo. We offer the opportunity to save 50% of your business cost by hiring Colombo Helpdesk freelancers.
Expert Helpdesk freelancers for hire in Colombo are skilled in using the latest Helpdesk tools and techniques to deliver effective results for their clients for anytype of Helpdesk jobs in Colombo . With the help of Helpdesk freelancers in Colombo, businesses can get their work done quickly. Using Truelancer.com is 100% safe as the money is released to the freelancers after you are 100% satisfied with the work.
Popular Services from Helpdesk Experts
Professionals offering Helpdesk Services
Popular Tools used by Helpdesk Experts
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Mobile App | Flutter | React Native | Android | Python | Automation
? Unlock Your Projects Full Potential with My Expertise! ? Are you in search of a dynamic freelancer who can bring a diverse skill set to the table? Look no fu...
Web Developer, Graphic Designer, Entrepreneur
Accomplished web designer & front-end developer with extensive experience building WordPress driven websites, HTML5, CSS3 and various web scripting technologies...
$ 12/hr
English Instructor✅Proofreader ✅Professional Writer✅ Content Writer ✅
Greetings! I am an experienced writer who can complete your tasks successfully in the fields of content writing, creative writing, journal writing, speech writi...
yes i will do
i am web developer, software engineer, author, teacher,Logo design
Full Stack Developer | Web Applications & API Specialist
I’m a dedicated software engineer with full stack experience. I enjoy building reliable and user friendly web applications. I’ve worked on real world projects l...
$ 10/hr
Creative designer
I’m Gihan Viraj Narasinghe, a passionate Graphic Designer and Video Editor with over 5 years of experience creating visually compelling and impactful content. A...
$ 10/hr
Video editing| Photoshop| Illustrator| Data Entry & book cover design
Greetings!! I KS Ishra, a professional graphic designer and worked in a Advertising Farm for over 5yrs. I am also good at Data Entry projects. Now I am self emp...
Solatare
Hi, Im Aaron, a passionate graphic designer with 6 years of experience working in Adobe Photoshop. Im excited to offer you a professional, innovative, and visua...
$ 15/hr
WordPress Developer
I’m a passionate WordPress Front End Developer & Designer with a proven track record of creating modern, responsive, and user friendly websites. With expertise...
$ 25/hr
Creative Video Editor | Expert in All Types of Video Editing
Im Thisum Abilash, a creative video editor with 3 years of hands on experience in crafting high quality content for every platform. I handle the full editing pr...
$ 10/hr
Hiring Information for Helpdesk Experts
When hiring helpdesk professionals, prioritize candidates with strong technical support and incident management skills, alongside proficiency in popular ticketing systems like Zendesk or ServiceNow. Look for experience in remote troubleshooting, SLA compliance, and knowledge base development. A robust portfolio should demonstrate measurable outcomes such as reduced resolution times and improved customer satisfaction. Clear project scoping and onboarding processes are essential to align expectations and ensure efficient service delivery.
Hourly Rates of Helpdesk Experts
Helpdesk freelance rates vary globally, with North America and Oceania commanding the highest hourly rates between USD 25 and 50 due to strong demand for technical support and IT service management. Western Europe follows closely with rates from USD 20 to 40, reflecting mature IT markets. Eastern Europe and Latin America offer competitive rates ranging from USD 12 to 30, balancing cost and expertise. South Asia and Southeast Asia provide cost-effective helpdesk services typically between USD 8 and 22 per hour, favored for outsourcing and remote support. Africa's rates align similarly with Southeast Asia, reflecting growing IT infrastructure needs.
Job Opportunities for Helpdesk Experts
Helpdesk roles are in demand across IT, telecommunications, finance, and healthcare industries, offering diverse career paths from entry-level support to IT service management. Freelancers and remote workers can leverage popular helpdesk platforms and cloud-based tools to serve global clients. With growing digital transformation, professionals skilled in multi-channel support and automation can command competitive earnings. Continuous upskilling in emerging helpdesk technologies enhances job prospects and global marketability.
Tools & Platforms for Helpdesk Experts
Zendesk and ServiceNow dominate the helpdesk tools market, offering comprehensive cloud analytics platforms and robust ticketing capabilities. Alternatives like Freshdesk and Jira Service Management provide flexible, cost-effective solutions favored by SMEs. Emerging challengers such as ManageEngine ServiceDesk Plus and Kayako are gaining traction for their user-friendly interfaces and integration options. Open-source alternatives remain niche but appeal to organizations seeking customizable helpdesk software.
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