Sheila Kiberah

I am a versatile professional with expertise in Customer Support and Data Annotation/Fact Checking. With strong communication skills, attention to detail, and the ability to follow complex instructions, I help businesses maintain both excellent customer relationships and high quality, reliable data outputs.
Customer Support & Virtual Assistance. Skilled in email, chat, and administrative support.Experienced in handling customer inquiries with professionalism, empathy, and clarity. Strong organizational skills for scheduling, reporting, and follow up tasks. Data Annotation & Fact Checking. Accurate data labeling and categorization following client guidelines. Fact verification using reliable sources to ensure information accuracy.
Quality assurance for clean, error free datasets ready for AI training or business use. I am Detail oriented, reliable, and committed to meeting deadlines. Able to adapt quickly to new tools, workflows, and project requirements.Providing top quality service.