About Me
Avaya Control Manager, Avaya Oceana, Avaya Breeze, Avaya analytics
Avaya Aura Communication Manager Avaya Call Processing S88XX/S87XX/S85XX/S83XX
CM 8.0 CM7.1 CM 6.2 CM 6.3 and CM 5.2 with ESS/LSP, G650/450/G250/G350 IP Port Networks, ACD Call Center Elite, AES/SES, CMS, MM
CM 6.3 with ESS/LSP, G650/450/G250/G350 IP Port Networks, ACD Call Center Elite, AES/SES, CMS, MM
Avaya setup Reliability models Standard/High/Critical, Network region programming, Codec set configuration, IGAR design, IP phones deployment, QoS implementation, ARS/AAR/UDP, TDM & IP trunking, SIP phones, alarming process and alarm resolution
ACD Inbound programming VDN, Vector, Hunt Groups, Agent IDs, Announcements, MOH, CMS programming for ACD components,
AES & SES administration and configuration CTI links, SIP trunking, SIP phones integration
Cisco IPCC, CCM Administration & Maintenance
Verint logger Solutioning, administration & Management of Voice & Screen Recording
Telecom Technologies: ACD, E1/
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$12/hr
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