Cuttack, India
Versatile Professional with 10+ years experience
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About Me
I am a versatile professional with a track record of success in various industries, including customer service, fraud detection, technical support, and process management. With over a decade of experience, I have developed strong analytical and problem solving skills that enable me to excel in challenging and dynamic environments. During my tenure as a Proactive Management Consultant at Kaynes Technology PVT LTD, I demonstrated my expertise in utilizing eMaintech and Microsoft Outlook to efficiently manage customer tickets. My commitment to providing exceptional service was evident through timely ticket acknowledgments and accurate information verification. I took ownership of entire processes, ensuring seamless experiences for clients, especially with Bank of America & JP MORGAN desktop work orders. Additionally, I successfully coordinated technician site visits, communicated effectively with stakeholders, and represented Maintech in a positive.
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