
About Me
I am an experienced customer support specialist at Amazon. I have more than two years of practical knowledge, where I have been supporting the customers from the North American region. My main duties are to work on complex issues related to the account, unlock the security, research and escalate the cases of fraud, and work with other departments to ensure that the accounts are restored in the right way and the customers are happy. In doing such work, I have gained the skills of analysis, communication, and problem, solving that are easily transferable to the positions of Quality Assurance, Risk Management, SME, and Virtual Assistance. I am the type of person who is very particular about details, uses a data, driven approach, and is always committed to maintaining accuracy, efficiency, and trust in every task that I do.
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