About Me
My name is Mirriam Molefe I have over 12 years of customer service experience and have a certificate in Contact Center Work Readiness.
I have been working remotely since covid as a customer service agent for FNB for 5 years through an agency assisting customers with their online banking resetting their logins details, assisting to get proof of payments and helping with the banking app.
Worked remotely for Transunion for US based customers assisting them with their credit reports and online navigation.
Currently with Paricus as a customer service agent Providing call servicing and support functions to United States based client companies.
Additional activities can vary, including retention and sales initiatives/campaigns, account review activities, mobile device troubleshooting, and other support functions as needed. verifying documents that customers send through for applications for the ACP Programme via Email Chat
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