About Me
I am a dedicated customer service agent my primary goal is to provide customers with outstanding service and effective solutions to customer inquiries. I achieve this by having a strong grasp of company rules and regulations; I possess in depth product and system knowledge, and continuously improve my skills through attentive call listening, coaching sessions, and valuable insights from the team for enhancing the overall customer experience. I have excellent communication skills that enable me to confidently engage with clients, while my proficiency in Zendesk and Salesforce empowers me to handle tasks efficiently. I excel in prioritizing workload in demanding environments & paying meticulous attention to detail. By actively contributing to a collaborative team dynamic, I strive to maintain high standards in delivering exceptional customer service.
My Expertise
Explore & Appreciate my Work
Mercy Maina has not added any portfolio
My Project History & Feedbacks
My Endorsements
Mercy Maina hasn't been endorsed yet
My Education
Work Experience
Certifications
$5/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
My Articles
No Articles Posted
Top Freelancers by skill & country
Top Freelancers by city
Copyright © 2024 | Truelancer.com