Margaret Mwangi-Freelancer in Nairobi,Kenya

Margaret Mwangi

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Nairobi, Kenya

Customer Service Representative/ Customer Success Specialist

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Local Time - 07:42 AM

Current Availability

Full-time : 30+ hrs/week

About Me


I am a result driven Customer Support Representative with over 6 years of experience specializing in successful customer support, communication, client relations, training, payroll management, and on boarding.
With a track record of consistently exceeding customer expectations and resolving complex issues, I am the ideal candidate for your company to help elevate your customer support with timely assistance, product education, helpful feedback, and respectful conflict management.

I consistently produce results at a high level, resolving at least[removed]tickers per day. My excellent communication, superior customer service attitude, conflict management, and empathetic behavior have allowed me to maximize customer satisfaction and thrive in this challenging position. With these qualities and capabilities, I am confident to excel as a Customer Success Specialist in your organization.

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