Lorna Wanjiru

Hello! I’m a professional Virtual Assistant and Customer Service Representative with over 2 years of hands on experience helping businesses streamline operations and deliver top notch support to customers. I am detail oriented, reliable, and highly organized, with a proven ability to handle a variety of tasks effectively and efficiently.

Whether you need assistance with administrative work, email management, data entry, or customer support, I am here to help you stay organized and improve your business productivity. My commitment to providing excellent service ensures that your customers are always treated with the utmost care and respect.

Skills & Expertise:

Customer Service: Inbound & outbound calls, live chat support, email support, troubleshooting, issue resolution, and follow ups.
Virtual Assistance: Calendar management, email management, data entry, research, travel arrangements, file organization.
Communication: Strong written and verbal communication, active listening.