Esther Kambae

As a professional with over 5 years of experience in the customer experience space, I take pride in my highly organized and value driven approach to work. Currently, I work in the insurance industry, where my excellent communication skills and team player mentality come in handy when it comes to optimizing team performance through active coaching and mentoring. I am passionate about making a difference and driving social impact goals, and I have the ability to nurture productive relationships with key stakeholders to ensure increased revenue generation. As a diligent customer service professional, I am successful at satisfying different types of customers with creative and knowledgeable solutions. I also lead teams of customer service focused professionals to improve customer ratings and reduce complaints. Through my interpersonal skills, excellent time management and problem solving skills, and attention to detail, I am able to provide the best possible service to all customers.