Edna B
Nairobi, Kenya
Customer Support Specialist | 10+ Years in Sales and Client Service
Local Time - 08:29 AM
About Me
Im a dedicated and result driven Customer Support Specialist with over 10 years of experience in retail sale and client service. Ive worked in a fast paced hardware store environment, where I developed a strong foundation in handling customer inquiries, resolving complaints, assisting with product selection, and ensuring excellent service.
My background in sales has made me highly skilled in communication, problem solving, and building customer trust. I know how to stay calm under pressure, respond quickly and professionally, and always put the customer first.
I bring to every role a a positive, customer first attitude, strong attention to detail, active listening skills, clear communication across both voice and written channels and the ability to upsell or recommend products based on customer needs.
Whether its email, chat, or phone support, I aim to represent your business with warmth, professionalism, and reliability.
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$10/hr
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