About Me
IT Technical Support/Customer Support/ IT Hardware Support/Server Analyst/Technical Specialist
Operating Systems Windows, MacOS, Linux with their setup, application and software troubleshooting
Knowledge of Cloud Computing Trends Centralized, Decentralised, Distributed, Grid, Cluster and Utility system
architecture, Cloud Service Models SaaS, PaaS, IaaS, XaaS, FaaS
Knowledge of Mail server settings – IMAP, POP3 and SMTP
Knowledge of Domain Server Concepts like DNS Domain Name Server/Domain Naming System, DKIM and
DMARC
Knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices and carriers.
Knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions, ITIL Framework and ITSM
Paradigm
Knowledge of T/S OS Windows XP 10, Browsers, MS Office suite, of O365, Messaging, Outlook[removed],
Skype for Business, Microsoft Teams, SharePoint and OneDrive for Business
Knowledge of T/S Small Forms iOS, Android, Windows
Knowledge of Firewalls and Prevention o
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$2/hr
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