I have 5 years of Customer Service experience. Here are the highlights of my qualifications and background that seem most relevant to meet your needs: • Highly skilled in listening and responding to customers’/ clients needs and concerns • Demonstrated ability to provide information regarding products and services • In depth knowledge of taking orders, determining charges, and overseeing billing or payments • Track record of reviewing and making changes to customer/client accounts • Proven record of handling returns or complaints • Able to record details of customer contacts and actions taken • Comprehensive knowledge of researching answers and solutions • Demonstrated ability to log notes and follow up information • Analytic thinking aimed at resolving customers’ issues in a proactive manner...

I have total of 8 years of experience in the E-commerce industry and Business Process Outsourcing world. I am a flexible person to work with, highly self-motivated with a solid work of ethics. I have very strong attention to details which is my strength. Offers professionalism so I can meet my client needs. I am currently a full time mom at the moment which will be a strong advantage in finishing any task provided by my client. Customer Email Handling - Gmail, Yahoomail, MS Outlook, Zendesk, Helpscout File Management - Dropbox, Google Drive, Google Sheets, Zoho Sheets Telephone Applications - Grasshopper, Just Call, Skype, Google Hangouts, Zoom, Go To Meeting Graphic Design - Canva, Adobe Photoshop Basic Editing Calendar and Schedule Management- Google Calendar Data Entry - Google Docs, Google Sheets, Microsoft Word, Microsoft Excel, PDF Forms Order Fulfillment - Shopify...

I have over 4 years of professional experience as a Customer Service Representative in the BPO Industry. I experienced dealing with different customers who are angry, frustrated, worried and afraid. Building an emotional connection with customers is not easy and it’s even harder when there are no verbal or physical cues to follow. I've demonstrated success in responding to customer's telephone, email and chat queries in an accurate and timely manner. Not just that, I always make sure that I addressed all of the customer's concern without lacking empathy. I'm confident that my exceptional oral and written communication skills matched with great customer service will make me an asset to your company....

I'm a Virtual Assistant with knowledge on listing items using different tools like Hydra Lister, DSM tool, Yaballe and listing manually. Also, researching items using Zik Analytics. Optimizing titles using title builder. I'm also knowledgeable on customer service, answering messages, handling returns, refunds, processing orders and item not received cases. I can manage your ebay store with my skills and I can work under pressure and open to be trained....

Hi : I'm Dave. I've been working with startups for 5 years. Prior to starting my own practice last two years, I worked at a SaaS company for 3 years building out the support & operations departments. I've always been a startup junky; I love helping entrepreneurs take their ideas and turn them into functioning business models. Why me? Well, I might not be the best fit if you're looking for a specialist in any given field. I've acquired a holistic view & approach by becoming a practitioner in all the areas a young startup requires. What I can do is offer three main things: 1. My process/roadmap will push you to do uncomfortable things in order to build a product people want. If you want it, and you're not lazy, I can make it happen. 2. I offer the gauntlet of skills needed to get a company off of the ground quickly skills listed below. 3. I'm here to have fun and so do the talented folks I keep in my circles if you need specialization...

I have been in the BPO, Call Center Business here in the Philippines for around 9 years since 2007 to 2016, handling calls, emails and chats for accounts such as Electronic Arts Games, Magellan GPS Navigations and Dell Computers. And I could never be more thankful to the industry. After leaving Dell Computers back in 2016, I had the opportunity to work home based with 888 Holdings, a U.K. Based Company that hosts online gambling sites. I worked there as a Chat Host and Game Moderator. Our main task was to announce winners, announce promotions and keep the chat room lively. My most recent home based job is with SOURCEvapes, I worked with SOURCEvapes since November 2016 to January 5th[removed]Our main task is to answer calls, emails and chat regarding product inquiries, troubleshooting and sales. After 1 year with SOURCEvapes, I got promoted to a Team Lead Position where I assign tickets to representatives, still taking calls and emails on the side as well as handling escalated cases....

Experienced retail leader with demonstrated skills in Multi-Site Leadership, Coaching & Development, Customer Service and Operational Management to develop award-winning teams across Brick & Mortar stores and E-commerce....

With over 8 years of experience under my belt, I am the PERFECT contractor for your project. I had been a Customer Service Rep for more than 6 years with T-Mobile USA Telco and a Virtual Assistant Rep for 2 months with Mediator Law Group Debt Settlement law firm company, provided with a couple of years with seasonal programs that I have joined in. I have a depth knowledge of some customer care tools such as CRM Salesforce , etc. I have always been doing responsibilities beyond what is expected and do task in a timely manner by meeting deadlines. If that sounds good to you, hire me and let's get the job well done....

Remote professional with a diverse set of skills developed through experience in freelancing. Several years of experience in training, team management and contact center operations. Also highly skilled in content writing, digital marketing and virtual assistant work....

Hi there! I want to be your Customer Service Superstar. If you're looking for someone who can give your existing, as well as your potential clients, excellent and genuine customer service, I am the one for you. I specialize in email handling and chat support and an expert in Zendesk....