I am a support and service-oriented professional with extensive experience achieving client objectives and managing successful customer service and solution implementations, I have over 16 years’ experience in customer support and service, and I possess a wide range of knowledge, skills, and expertise that will enable me to contribute toward the success of your company I have worked in similar positions and most recently I worked remotely in a distributed team as a Technical Manager for a SaaS company where I oversaw the support/service helpdesk, trained and onboarded clients and made sure that customer inquiries, complaints, billing questions and payment/refunds requests were handled in time and in a professional manner. I calmed angry clients, repaired trust, located resources for problem resolution and designed best-option solutions. I also helped in lead generation, sales and Interfaced often with internal partners in accounting, sales, and development teams to bring new business....

I've been a QA for 3 years. I have reviewed calls, chats, emails and SMS. My responsibilities as a QA are interaction reviewing, facilitate calibration sessions with clients and operations, give QA talk to new batch of agents, onboard new QAs, participate and provided quality standpoint data during business reviews. My hobbies are dancing, pole sport and aerial....

This is Nawaz and I've been working with the BPO industry since 2015 and hold exposure to handling customers via various channels like phone/chat and emails and I can create customize QR codes as well for your business/marketing etc, with password protection....

A 10 fruitful years in educating consumers of the unique service my clients offer, in which I have consistently provide a wide range of managerial, creative and administrative function. I have not only gained a good working portfolio but I now have families all over the world. I tend to stick around for many years where I pour all my skills and welcome new challenges for the benefit of my client. Some will say that over thinking is a weakness but I consider it as my strength as it makes me to be pro-active. Transparency and clear objectives is what I require from my clients as it build great working foundation. I avoid disappointments therefore I always promise less but deliver more....

I have been a digital marketer for almost 2 years with different clients and companies. I also have a client that helped me grow and discover new ideas. I have extensive experience Digital Marketing such as Data Entry, E-Commerce, Calendar Management, Customer Service Support, Chat and Email Support, Social Media Management, Zendesk, Magento, Shopify, and Photo Editing. I also have a knowledge on Web Designing....

I am a Filipino freelancer and a mother of three that ulitizes my skills and resources to provide quality service to my clients. Highly skilled in customer support over the phone, chat and email. Trained to do eBay product research using Zik Analytics and manual product listing. Knowledgeable in administrative support roles and other adhoc duties. My goal is to learn more skills and grow within my organization....

Hello! I have more than 3 years of Customer Support experience. I always do my best and very open-minded when it comes to working. I hope you will check my CV so I can properly introduce my self. Thank you!...

I have experience in the customer service industry. I was a technical support representative supporting clients over the phone, email, and through a chat sessions. I know my way around computers, I learn fast and I can work with minimal to no supervision....

I have a 13 years of experience in the BPO industry working for Quality Assurance and Customer Service. In my stint in the industry, I had the opportunity to work on different accounts like orders/subscriptions, telecommunications and financial programs. I handled reports and data management. This includes collecting data and preparing reports and presentations for business reviews. Aside from the QA tasks, I also developed projects that will have an impact on the operations KPIs. This entails collaboration with different departments like training and operations team. Furthermore, facilitation of meetings or training classes was also part of the expectations from my role as a QA analyst/specialist....

I been in the Customer Service Industry for about 7 years now....