Worked for a BPO Company for seven years. I've been a Subject Matter Expert, Trainer and an Interim lead for the teams I've been with. My main responsibility is to provide daily, weekly and monthly status report detailing major work accomplishments, operations-related issues and risks, performance improvement opportunities, and upcoming activities....

Result-driven in administrative task within 7 years’ experience in training, development and inclusive of 4 years call center management in high-call volume international operations. Trained and skilled as an assistant consultant in analysing data, and implementing strategies’ and processes to improve productivity and efficiency. Experience and skilled in facilitating end to end projects with changes in the workforce to support organizational operating, financial and quality objectives in the company....