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Technical Support Freelancers in Surabaya
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Hire Technical Support Freelancers in Surabaya and Experts
Find & Hire Technical Support in Surabaya who are professionals offering their expertise in various Freelance Technical Support Services to businesses near Surabaya and around the world. Surabaya is home to a large pool of talented and experienced Technical Support freelancers who can help businesses with professional Technical Support services in Surabaya. Freelance Technical Support services in Surabaya are quite affordable on our platform compared to hiring full-time employees.
Truelancer.com provides all types of Freelance Technical Support with a range of skilled and talented freelancers in Surabaya. We offer the opportunity to save 50% of your business cost by hiring Surabaya Technical Support freelancers.
Expert Technical Support freelancers for hire in Surabaya are skilled in using the latest Technical Support tools and techniques to deliver effective results for their clients for anytype of Technical Support jobs in Surabaya . With the help of Technical Support freelancers in Surabaya, businesses can get their work done quickly. Using Truelancer.com is 100% safe as the money is released to the freelancers after you are 100% satisfied with the work.
Popular Services from Technical Support Experts
Professionals offering Technical Support Services
Popular Tools used by Technical Support Experts
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Talented Senior Creative Worker Design & Illustration
Hello, I’m Aan, a Bachelors in Visual Communication Design from the State University of Surabaya Cum Laude, GPA[removed]With 5+ years of experience as a graphic...
$ 20/hr
UI/UX Enthusiast, Writer
I am Fatima Az Zahra, you can call me Zahra. I am a fresh graduate who has a great interest in UI/UX design, journalism, writing, and other creative things. I a...
$ 15/hr
Design Illustator
I’m a detail oriented and reliable individual in the Art Field. I have a creative mind full of imagination, a fast learner, motivated, and ready to deliver qual...
$ 15/hr
Writer, Translator, and CAE-certified English Speaker
A trilingual Indonesian native. A highly motivated and an eager worker. Able to keep up with technology advancements, deliver accurate translations and quality...
Data Analysis & Data Visualization
I am data analyst passionate about turning raw data into meaningful insight that help business make smarter decisions. With expertise in looker studio and a str...
$ 20/hr
Professional Graphic Designer
Halo, nama saya adalah Ulil Absor. Saya adalah seorang desainer grafis profesional dengan pengalaman lebih dari 5 tahun bekerja didalam perusahaan atau sebagai...
$ 10/hr
M.akbar Wibisono
BASIC
Professional 2D AutoCad Drafter / Draftsman of Buildings
I am a High rise Building AutoCad Drafter / Draftsman with 13 years of experience in the construction field. Specialist in Complete Two Dimensional Structural,...
$ 3/hr
Graphic Designer & Branding Enthusiast
its been 6 years since my first career in design and branding, I have carried out projects to help several brand community businesses including cafes, small to...
$ 30/hr
Social Media Manager and Digital Marketing Strategist
Passionate Social Media Strategist and Digital Marketing with over 4 years of professional experience in social media marketing, copywriting, and working effect...
$ 10/hr
UI/UX Designer
Experienced in digital product design with a strong focus on technology, web design, and user experience research. Skilled in combining visual creativity with a...
$ 8/hr
Hiring Information for Technical Support Experts
When hiring for Technical Support roles, prioritize candidates with strong troubleshooting and communication skills, along with experience in network configuration and ticketing systems. Look for a portfolio demonstrating successful incident resolution and customer satisfaction metrics. Proficiency with popular support tools like Zendesk or ServiceNow is essential. Clear scoping of support hours, escalation protocols, and onboarding processes ensures efficient integration and measurable outcomes. Emphasize adaptability to remote assistance and multi-platform environments for best results.
Hourly Rates of Technical Support Experts
Technical Support freelance rates vary significantly by region due to demand and cost of living. In North America, rates typically range from USD 25 to 50 per hour, reflecting high demand for skilled troubleshooting and customer service. Western Europe offers competitive rates between USD 20 and 40, while Eastern Europe provides cost-effective options from USD 15 to 30. South Asia and Southeast Asia have lower rates, generally USD 8 to 22, suitable for entry to mid-level support. Latin America and Africa offer moderate rates between USD 10 and 25. Oceania aligns closely with North America, ranging from USD 25 to 45 per hour.
Job Opportunities for Technical Support Experts
Technical Support professionals find opportunities across IT services, telecommunications, software companies, and managed service providers. Freelancing and remote work are increasingly common, with demand for expertise in cloud services and SaaS support growing rapidly. Mastery of tools like Jira Service Management and TeamViewer enhances employability. Competitive hourly rates and global demand make this a viable career path for those with strong problem-solving and customer service skills. Continuous learning in emerging technologies is key to advancement.
Tools & Platforms for Technical Support Experts
Zendesk and Freshdesk dominate the technical support tool market, offering robust ticketing and customer management capabilities. ServiceNow and Jira Service Management serve as powerful alternatives for enterprise-level incident and problem management. Emerging challengers like ManageEngine and SolarWinds provide specialized network and system monitoring features. Integration with remote assistance platforms such as TeamViewer and LogMeIn enhances support efficiency. These cloud analytics platforms and open-source alternatives ensure scalable and flexible technical support solutions.
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