Professional with over 25 years of corporate experience in IT Project/Program Management, BSS/OSS Product Development and Project Execution, Business Development, Managed Services Business and Operations. Outsourcing and Managed Services/Governance: Design and Implementation of Outsourcing and Managed Services Engagements, Frameworks and Contracts for provider and recipient organizations, especially in IT/VAS/BSS related Services. End to End Service and SLA management consulting with quality, tools, process and people aspects. Higher Role Adaptation: Subsequent to promotions or change of roles, most people face adaptation pangs, with respect to roles, responsibilities, expectations, tools, skills and so on. This consulting provided both theoretical and practical coaching and mentoring to employees who go through such phases and enable higher productivity and motivation through intellectual, professional and spiritual support....

Hi, I'm Desiree and an IT Program/ Project Manager by profession. I have had ~12 years of significant IT exposure and roughly the same number of years in Project Management. I have been mainly exposed in ERP SAP Enterprise and have worked for multinational companies such as HP P&G and Citibank among others, on a global setting. I have experienced working on widely range of technology and industries like banking, manufacturing, eCommerce and construction. As a professional and practicing PM, I have been very keen with details, ensuring proper delivery of each projects on a timely basis. Part of my job is securing the correct scope of the project, putting things in order thru a Statement of Work document, translating it to a realistic timeline, identifying the risk and its mitigation/ control plan and providing User guidance and support. These are all but a few of the important responsibilities I have practiced for a successful project delivery....

Accomplished IT management professional with 26+ years' experience driving project development and deliverables for international and domestic clients. Direct activities of diverse programming, system development, and technical support teams to ensure organizational goals are met. Implement Six Sigma and Best Practices methodologies to maximize staff productivity and quality assurance initiatives. Deliver presentations to upper management and stakeholders on current project progress, budget, and performance. Fluent in English and Italian. Highlights: - IT Solution Implementation - Process improvements Lean IT - ITIL - Client Assessment/Analysis - Team Leadership and Staff Training - International Client Relations - Budget Planning and Administration - Project Management - Best Practice Methodologies...

Team work and commitment with dedication are not the only values I uphold. Interpersonal and effective communication with colleagues and others in relationship helps build a better and sound environment that enables ones survival and prosperity. Gender Diversity and diversity in culture do exist but getting a balance in both makes one to stand firm on decisions and actions that add value to progressing and prospering in the living world. Given the values, and believes in diversity, my function in management, curriculum development, research, data mining and nursing are treated and nurtured in a manner that gives satisfaction to me, my colleagues, and those working with me to make a difference in little but lasting ways. My Country is so diverse in culture, geographical location, languages, and natural environment. Working in much diverse society encourages me to approach lessons with a attitude of learning in ways that brings empowerment and motivation that enhances people lives....

A LAP Program Manager – a Lean, Adaptable, Proactive Program Manager. I am all about delivery – solving problems and moving project forward. Has over 16 Yrs of experience in IT Industry with proven skills in program and delivery management. Successfully handled and delivered projects with budgets ranging from $1 to $25 million and team size of 100+ team members. Considerable experience in Program/Project Management including controlling, staffing and coordination of large projects. Experience in pre-sales support, solution architecture, due diligence and presentations to senior executives and customers for RFPs.Extensive experience of delivering successful fixed cost as well as agile projects on time and within specified budget....