Working closely with the Customer Service, Payments, Casino and
Product Teams to improve Online Casino fraud management.
Performing risk assessments on Online Casino activities to identify
areas for improvement.
Acting as an escalation point for issue related to potential Online
Work closely with management to make sure all compliance and-regulations are upheld as per company and regulatory guidelines.
Displaying a high level of attention to detail whilst recording and
updating account information.
Investigating new customer and existing accounts using various fraud
Review of daily transactions in line with online regulations and risks
ed by the company.
Handling suspicious accounts and events in accordance with company
Review of customer documentation and KYC checks for various
jurisdictions in line with policy.
Review of a
liate documentation and KYC checks for business
nancial loss as a result of fraudulent behaviour.
Contributing to team e
ort by meeting KPIs and SLAs.
Actively contribute to identifying initiatives, system improvements,
and process improvements.
Ad hoc projects driven by business needs.