The active phase of this project lasted for 12 months. Now the active phase of the project is over, and I am carrying out its technical support.

And now I want to give you some more information about the project. At first, the customer didn't have any CRM-system.

Their business grew in an avalanche, and orders have been processing on their sites’ administrative panels. There were three sales departments for each direction, and one more for each region they were represented.

The customer had no idea what type of CRM-system was needed by its functionality. There was only an understanding that we should develop a new CRM-system from scratch, taking as a basis no existing boxed solutions.

I had been helping my customer to think through his CRM-system structure and its functionality. Then, the CRM-system's MVP-version had fully designed, we moved to its development. In this project, I was responsible for back-end development. In general, we used the following techniques in this project:

Front-end: VueJS (Nuxt.js)

Back-end: NodeJS (Express.js)

NodeJS (Express.js)

There were three stages in the development of my client’s CRM system.

The 1st stage. Just in 4 months, we released the CRM-system's MVP-version. Before this, great job on the analysis of the business processes of the company, prototyping was done. To the MVP, the check-out, orders and deliveries management, the integration with payment systems, the public API development, and, of course, the creation of a selling website, was included.

The customer had limited timing, so in a fast grown sector, every month of delay is equal to a missed percentage in terms of future market share. That’s why we were working extremely actively. One day, in agreement with the customer, we transferred all orders in the main direction to CRM. Sometimes after that, we worked at nights to consult managers and solve urgent problems if they suddenly arose. When everything was at a more relaxed pace, it won't be necessary to work at nights, and we had managed to do a detailed wiki on the project. But time had decided everything.

The 2nd stage. It can be described as the MVP's skeleton's attachment by various kinds of integrations, features, and tools to the content. Also, on this stage, all areas of the company were to the new CRM-system transited. Many external services have been integrated: for analytics, advertising, entity components management, attracting orders, etc. Massive data migration was from old databases to the new CRM-system database performed. At this stage, all sales departments were optimized and combined into a single department. The second stage lasted for nine months.

The 3rd stage. On the third stage, the rapid growth of the system slowed down and became more deliberate. We continue to develop the project and provide the customer with technical support.

The Back-end for the customer’s CRM-system

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