<h3><strong>Professional Summary:</strong></h3><p>Experienced IT Engineer with a robust background in system analysis, network management, and software development. Demonstrated expertise in troubleshooting, optimizing systems, and leading technology projects. Adept at enhancing system performance, ensuring security compliance, and implementing cutting-edge IT solutions.</p><h3><strong>Technical Skills:</strong></h3><ul><li><strong>Programming Languages:</strong> Python, Java, C++, SQL</li><li><strong>Operating Systems:</strong> Windows, Linux, macOS</li><li><strong>Networking:</strong> TCP/IP, DNS, DHCP, VPN, Network Security</li><li><strong>Database Management:</strong> MySQL, PostgreSQL, MongoDB</li><li><strong>Cloud Services:</strong> AWS, Azure, Google Cloud</li><li><strong>DevOps Tools:</strong> Docker, Kubernetes, Jenkins, Git</li><li><strong>Cybersecurity:</strong> Firewalls, Intrusion Detection Systems, Vulnerability Assessment</li><li><strong>Other Tools:</strong> JIRA, Confluence, Visual Studio, Eclipse</li></ul><h3><strong>Professional Experience:</strong></h3><h4><strong>Senior IT Engineer</strong></h4><p><strong>Tech Solutions Inc., Lahore</strong></p><p><em>June 2021 – Present</em></p><ul><li>Led a team of IT professionals in designing, implementing, and maintaining network infrastructure.</li><li>Developed and deployed scalable software solutions, enhancing operational efficiency.</li><li>Conducted security audits and implemented measures to protect against cyber threats.</li><li>Collaborated with cross-functional teams to integrate IT systems with business processes.</li></ul><h4><strong>IT Support Specialist</strong></h4><p><strong>Innovative Tech, Islamabad</strong></p><p><em>January 2018 – May 2021</em></p><ul><li>Provided technical support and troubleshooting for end-users, ensuring minimal downtime.</li><li>Managed system upgrades, patch management, and regular maintenance tasks.</li><li>Implemented automated solutions for routine IT tasks, reducing manual workload by 30%.</li><li>Developed documentation and training materials for IT staff and end-users.</li></ul><h4><strong>Junior IT Technician</strong></h4><p><strong>Alpha Systems, Karachi</strong></p><p><em>July 2016 – December 2017</em></p><ul><li>Assisted in the installation and configuration of hardware and software systems.</li><li>Monitored network performance and resolved connectivity issues.</li><li>Maintained accurate records of hardware and software inventories.</li><li>Supported senior engineers in various IT projects, gaining hands-on experience in system administration.</li></ul><h3><strong>Education:</strong></h3><p><strong>Bachelor of Science in Information Technology</strong></p><p>University of Lahore, Lahore</p><p><em>Graduated: May 2016</em></p><h3><strong>Certifications:</strong></h3><ul><li><strong>Certified Information Systems Security Professional (CISSP)</strong></li><li><strong>Cisco Certified Network Associate (CCNA)</strong></li><li><strong>AWS Certified Solutions Architect</strong></li><li><strong>CompTIA Security+</strong></li></ul><h3><strong>Projects:</strong></h3><p><strong>Network Optimization Project:</strong></p><p><br></p><ul><li>Analyzed and redesigned the network architecture for a major client, resulting in a 40% increase in network speed and reliability.</li></ul><p><strong>Cloud Migration Initiative:</strong></p><p><br></p><ul><li>Led a project to migrate the company’s data and applications to AWS, reducing infrastructure costs by 25% and improving scalability.</li></ul><p><strong>Automated Backup Solution:</strong></p><p><br></p><ul><li>Developed an automated backup solution using Python and AWS, ensuring data integrity and quick recovery in case of failures.</li></ul><h3><strong>Professional Development:</strong></h3><ul><li>Attended the <strong>International Conference on Network Security</strong> in 2022.</li><li>Completed a workshop on <strong>Advanced Python Programming</strong> in 2021.</li><li>Regularly participate in webinars and online courses to stay updated with the latest IT trends and technologies.</li></ul><h3><strong>References:</strong></h3><p>Available upon request.</p>

Rahma Azam IT Engineer

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