Skills Overview:

Customer Support Excellence: With three years of customer support experience, I have mastered the art of effective communication, problem-solving, and client relationship management. I thrive in high-pressure environments, ensuring each customer interaction is positive and solutions are tailored to their needs.
Real Estate Proficiency: My roles as a Real Estate Virtual Assistant and Acquisition Manager honed my skills in CRM management, lead generation, and contract administration. I have hands-on experience with tools like Apify, Propstream, and Costar, enabling efficient property research and analysis.
SaaS Product Management: As a SaaS Product Manager, I managed outbound and inbound calls, appointment setting, text blasts, and project management. I am proficient in tools like Apollo and Catsy, ensuring streamlined communication and organized calendars.
Technical Expertise: I possess technical proficiency in a wide array of tools including Google Suite, Zendesk, Asana, Trello, HubSpot, Monday.com, Evernote, and various CRM systems. My adaptability ensures I quickly learn and master new tools as needed.
Creative Skills: My passion for graphic design and web design allows me to craft visually appealing content, enhancing brand communication and marketing efforts.

What I Can Contribute:

Exceptional Customer Engagement: I can enhance customer satisfaction through clear, empathetic communication, and efficient problem-solving, strengthening the company's reputation and customer loyalty.
Efficient Real Estate Management: Leveraging my real estate expertise, I can optimize property research, client acquisition, and contract management, ensuring smooth real estate operations.
Streamlined SaaS Management: By efficiently managing SaaS products, I can contribute to improved customer relationships, organized schedules, and enhanced project management, boosting overall productivity.
Creative Content Development: My creative skills will add value to marketing strategies, creating engaging content that resonates with the audience, driving brand visibility and growth.
Team Collaboration: With my extroverted and collaborative nature, I can seamlessly integrate into your team, fostering a positive work environment and contributing to a cohesive team spirit.

My Skills