Personal Values I am driven in whatever role I take on and have a repeated history of independently learning everything there is to know about the work I do and quickly becoming a valuable resource to my team and the company as a whole. I have been very passionate about everything relating to data as far back as I can remember, and love learning how data systems work in practice. My enduring dedication and enthusiasm are rooted in learning all about how valuable results and insights can be obtained using data, how data processes work and where they can be optimized, the way data relates to different business processes and functions throughout a company, and where different people obtain value in data. My last handful of roles have been for smaller companies working remotely, where I have been able to focus on becoming an MVP to C-level executives with minimal supervision. I also currently enjoy taking part in a long history of freelance work, mostly remote, on projects I love. I appreciate working with others who value their own knowledge and willingly share it when necessary for the good of the product/company. Especially in a remote environment, I like learning at a fast pace after gaining enough information to figure things out myself for the most part. Free Time In my free time I enjoy D&amp;D, hiking, gaming, TV, anime, organization, and research. As I’m sure you can tell from my semi-eclectic background, I love to learn new things. I find great joy in taking time to learn how things fit together, how to create new things, and how and to achieve efficiency. I also have a lot of professional certifications not listed here. I am always striving for greater heights in everything I set my mind to. Skills <ul><li>SQL &amp; database management, Microsoft Access</li><li>Data analysis and reporting, business intelligence</li><li>Project management and leading small teams</li><li>Microsoft Excel, pivot tables, macro programming</li><li>Strong SQL, PHP, Python, and Linux programming skills</li><li>JSON parsing and working with APIs and data feeds</li><li>GitHub repo management, AWS and cloud computing</li><li>Technical writing and procedure generation</li><li>HTML, CSS, JavaScript, and PHP web development</li><li>Technical support and client communication</li><li>Data visualization and creation of dashboards</li><li>Working with minimal supervision remotely</li><li>Taking the initiative to overcome inefficiency</li><li>Slack, Skype, Google Chat, Microsoft Teams, Lotus Notes</li><li>Google Suite and App Scripts, OneDrive management</li></ul> Education Associate of Science: IT Programmer/AnalystWisconsin Indianhead Technical CollegeAugust 2008 – May 2010<ul><li>In high school I was in the gifted and talented program, allowing me to enroll in college early with tuition fully covered by my high school. I started attending college online full-time at WITC during my sophomore year of high school and graduated before 2010 high school graduation.</li></ul> Freelance Experience IT/Data Freelance ProfessionalSelf-Employed/VariousApril 2015 – CurrentMinneapolis, MN, USA (90% Remote)<ul><li>Regularly picking up work over the years, primarily as a data and excel expert, for passion projects and whenever I have wanted to bridge employment gaps.</li><li>Creating a Shopify app that uses their PHP API to automatically set up product attribute fields using their new Shopify 2.0 metafields (which are hidden to anyone not in a programming role) and to import/export/manage natively and fluidly within Shopify.</li><li>Managing a GitHub repository for a Python data project I made for fun. It takes a list of email addresses and/or phone numbers and legally generates a json data file and images on related people, integrating Facebook/Google/Twitter/Instagram data - even with some of these APIs being closed to the public.</li><li>Working for families supplying affordable entertainment using my own servers for IPTV and streaming services, setting up automated billing and membership activation systems, creating automated processes for installation of our apps akin to Netflix and Cable TV on Fire TV/Google Cast/others, quickly responding to service requests from customers.</li><li>Worked for MTZ Solutionz to develop a Google App Script for an advertising company to combine 100+ revenue platform data dump files in Drive daily, fix user errors, and standardize into one spreadsheet. Designed intricate Excel dashboard and pivot tables for P&amp;L statements to assist executives using data generated from App Script. Created an easy daily procedure with a ten-minute copy/paste/review process, replacing the work of two full-time roles.</li><li>Working for Dark Galaxies Gaming as a regular D&amp;D game master, built and deployed their entire website, and implemented a new automated billing and payroll system.</li><li>Worked as a freelance data analyst for MTZ Solutionz completing data projects related to fire safety inspections and regulatory standards.</li><li>Worked for Insight and SmartSource managing office building PC upgrade projects and overseeing migration technicians. Used Excel to track progress and issues, assembled hourly project updates for management, and communicated with clients.</li><li>Created a MS Access database for a Real Estate company.</li><li>Worked with a Bookkeeping company to set up their CRM system using Affinity Live.</li></ul> Permanent Roles Data SpecialistGemFindFebruary 2019 – November 2021Newport Beach, CA, USA (100% Remote)<ul><li>Helped jewelry retailers join the 21st century as they build new websites and maintain their product inventory on a regular basis.</li><li>Became the most valuable resource and instructor for C-Suite in all things related to data - ideal site design, data import/export processes, related systems and applications, SEO/marketing, vendor and POS relationships, and sales recommendations.</li><li>Worked with jewelry vendors to get their products integrated with retailer websites for a seamless experience.</li><li>Massaged inventory data and got it all set up on new eCommerce websites.</li><li>Set up an automated process for updating inventory on a regular basis for clients, whether it's directly from their POS system, vendor data updates, or other methods.</li><li>Used WordPress/WooCommerce, Magento and Shopify to get product data added and mapped out onto the website.</li><li>Customized WP/Shopify themes with HTML, CSS, JS, PHP, and liquid for optimal data display.</li><li>Used PHP to program special rules for inventory data, saving the retailer time and automating a lot of data manipulation to allow for automatic sync of products.</li><li>Handled all support requests and internal questions involving anything and everything related to data, including - website product data, our POS partnership, data feed apps, development and platform bugs, SEO and marketing data, API connections, data reports, and data-related design changes.</li><li>Managed numerous projects simultaneously for new websites using BaseCamp and Teamwork, including - daily client communication and data/site revisions; setup, advice, and improvement of their inventory data feeds; setup and advice on marketing and SEO initiatives; programming customizations to themes and data feeds; advice on optimizing POS inventory data for website use; working with POS company to accommodate clients.</li><li>Handled our POS partnership and became an expert in their product so our clients could set up perfect data feeds, including having their developers make improvements to their app and managing development of new WordPress and Shopify data feed apps after major changes and improvements to their processes.</li><li>Became an expert in WordPress/WooCommerce and Shopify with a high-level understanding of how all areas of the websites connected with one another.</li></ul> Network EngineerDragNFly WirelessMarch 2016 – June 2019Eden Prairie, MN, USA (75% Remote)<ul><li>Proactively monitored network health using comprehensive dashboard.</li><li>Fielded inbound support calls.</li><li>Managed database for support issues and solutions.</li><li>Assisted in network design for new clients and on-site network installations.</li><li>Assisted in equipment/software building and testing.</li><li>Used Linux and Unix to manage network equipment.</li><li>Created a bash shell script to patch a firmware issue, automatically issuing commands and changes that were previously being performed manually daily; patch was successful and saved 450 man-hours over six months.</li><li>Implemented a help desk system, adding API calls from our backend database for automatic ticket creation.</li></ul> IT Data Analyst III3M (Lawinger Consulting)February 2012 – May 2015Saint Paul, MN, USA (20% Remote)<ul><li>Started as an IT Data Analyst I and was quickly promoted to Analyst II then Analyst III as well as Team Coordinator.</li><li>Created new standard operating procedures and work instructions for the labeling department.</li><li>Performed data entry in the label management software.</li><li>Designed label layouts using Codesoft and Loftware label design software.</li><li>Created queries and reports using Microsoft Access and SQL Server in order to produce usable data.</li><li>Managed and troubleshot printers globally using content management software ASG-Cypress Suite.</li><li>Tracked and documented all work in Lotus Notes workspaces as well as Remedy and SAP ITSM software.</li><li>Scheduled and ran meetings between departments and business divisions.</li><li>Supported Zebra, CAB, LaserJet, and Datamax printers.</li><li>Managed software/hardware deployments for manufacturing plants.</li><li>Supervised the work of other employees and distributed responsibilities as needed.</li><li>Trained coworkers and customers on label management software and processes.</li><li>Participated in on-call rotation, resolving all 3M on-demand labeling issues globally.</li><li>Led the large 'GHS' project which required significant changes to almost all label data and equipment for each business group and manufacturing plant; in addition to making most of the changes, I also assigned work to the team and tracked progress.</li><li>Implemented quality control standards and wrote new operating procedures for our team and customers.</li></ul> Business Systems Analyst InternshipAssurantDecember 2010 – February 2012Woodbury, MN, USA (10% Remote)<ul><li>Monitored request mailbox and phone hotlines.</li><li>Supported financial-based applications for all insurance segments of Assurant.</li><li>Performed information security set-up and change requests.</li><li>Worked in Lotus Notes, NetMeeting, HP Service Desk, Cognos 8, and Oracle.</li><li>Wrote and updated process documentation.</li><li>Performed and gathered information for audits.</li><li>Completed data entry into the ERP’s ‘SmartStream’ structures for all financial data points after obtaining proper business segment approvals.</li><li>Assisted in training of new employees.</li><li>Managed service requests and work orders for a variety of finance-related requests.</li><li>Acted as a SME contact for customer questions and urgent requests.</li><li>Scheduled meetings with customers for status updates on requests and to address any concerns.</li></ul>

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