1. Role Title: Supply Chain and Inventory Planning – Indian Hotels Company Limited

Objectives: Responsible for all the activities right from forecasting, planning, procuring the inventories, its logistics and last mile distribution to the end customers (Hotel units)

Description:

- Managed the inventory levels to achieve the planned sales

- Identifying the gaps in the forecast practices by analyzing the >60 days of Inventories against the historical sales data as well as seasonal sales data and then controlling the procurement

- Identified the gap in maintaining the ledgers for each of the Hotel Units and of the vendors, prepared the SOP, communicated to each of the parties and ensured and monitored strict adherence to those SOP’s

- Initiated multiple pickup’s in a month from a vendor, instead of a single pickup, so as to reduce the requirement of high working capital and also ensuring high inventory turnover

- Procuring the stocks from the vendors, store it in our warehouse and supply them proportionately to each of the Hotel units along with managing the movements of stocks (both primary and secondary)

- Ensuring minimum inventory levels with maximum fill rates

- Managing Return to Vendors

- Managing the warehouse operations so as to meet the TAT time for each – inbound and outbound operations

- Follow ups with the Hotel units for their outstanding payments and with our Accounts team for the payments to the vendors for ensuring smooth supplies from them

Deliverables:

- Maintained a Fill rate of average 98% per month and Forecast Accuracy of 67% per month

- Managed a total business of average Rs. 5.5 Cr per month

- Reduced the non-moving inventory form Rs. 90 Lacs (Feb-18) to Rs. 15 Lacs (Oct-19)

2. Role Title: Project Implementation Manager - Gati Fulfillment Services (GFS)

Objectives: Set up the warehouses and set up the operations for Fulfillment Centers (FC) Operations

Description:

- Working closely with SCM solutions Team, IT team, Sales Team, Procurement Team, Finance Team and HR Team and prepared a Project Plan and also Roles and Responsibilities of each of the stakeholders for getting Hyderabad, Delhi and Mumbai GFS sites live

- Continuously coordinating with the stakeholders and strictly ensuring that the tasks are closed within the timelines

- Identify the facility requirements for each of the sites from CAPEX prepared by Solutions Team and the costs to procure the same

- Coordinating with the procurement team and ensuring that the facilities are made available at the sites according to the project plan and within the budget being defined in the CAPEX

- Deploying GFS - Visiting the sites and setting up the warehouse according to the layout designed by the SCM solutions team

- Conducted training sessions for the Sales Team to make them understand the GFS concept and how to pitch to the customer

- Preparing the SOP for Vendor On-Boarding process and coordinating with the sales team and the vendors to ensure that we get all the information that is required to onboard them into our system and make them live in the marketplaces

- Preparing the SOP of each of the warehouse processes, conducting training for the warehouse staffs and the handlers about the processes and designed their KPI’s, roles and responsibilities

Deliverables: Got 3 FC Warehouses Live in below 3 Locations: Mumbai – 37,000 SFT || Hyderabad – 1,00,000 SFT || Delhi – 20,000 SFT

3. Role Title: Gati Distribution Warehouse (GDW) Manager

Objectives: To improve the warehouse scorecard parameters – DIFOT, PDC Delivery Costs (Ecom, Surface and Air), Delivery Efficiency, Retail Dockets and Credit Note

Description:

- Identified a GAP in the deliveries done by the Delivery Boys and Initiated and Implemented that the delivery boys delivers both – Ecom dockets and domestic shipments dockets, thus reducing the overall delivery cost

- Identified the process improvement opportunity by taking the initiative of holding the feeder route vehicles coming from HUB and also not making the PDC, until their confirmation on short packages so as to reduce DEPS and improve the ABSL

- Controlled Suspense Account Balance by deducting the Outstanding Booking (Paid) and Delivery Amount (FOD) from the PDC charges of the delivery and booking boys

- Fully utilizing company vehicle so as to maintain DIFOT and reducing the GAP between ABSL and DIFOT Summary Skills and Competencies

- Strictly monitoring and ensuring that the PDC’s are made for all the delivery packages and they are scanned out (Gate Out) and all the booking packages are scanned in (Gate In) – Ensuring 100% adherence to the SOP

- Indentified the opportunity to reduce the Lead Time for loading the Feeder vehicle by Designing and implementing the workflow for the warehouse staff and handlers in the evening time

- Additionally, visited and tapped 2 exhibitions with the Sales Team, prepared the dockets and brought a total business of Rs. 4.23 Lakhs from the exhibitions

- Analyzed the relationship between On-Time Departure (OTD), Cooling and Capacity Utilization by gathering weekly data from the system

Deliverables:

- Reduced the DEPS by 33%

- Reduced the Suspense Account Balance by 30%

- Maintained the Gate Out and Gate In percentage level by more than 95%

- Reduced the Lead Time for loading the feeder route vehicle in the evening by 1.5 hrs

- This also helped in maintaining the OTD of the feeder route vehicle

- Reduced the overall delivery cost from Rs. 0.95 / Kg to Rs. 0.71 / Kg

- Reduced the GAP between ABSL and DIFOT <=5%

Assistant Manager-Supply Chain Management

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