I have got 10+ years of experience in IT Industry, I am good in typing, listening, getting things done without any ambiguity....

Overall 5.8 years of IT industry experience, specializing in the areas of Information Security and eGRC Process Implementation. Possess good logical, communication and interpersonal skills that have been put to good use in coordinating with project and client team for providing customized on demand applications and customized workflows in RSA Archer. Strong technical skill and proven abilities used in resolving complex issues and implementing workarounds to overcome limitations in Archer. End to end implementation of Information Security Governance Model, Operational Risk, Security Incidents, Threat and Vulnerability Management, IT Risk Management, Compliance Management and Vendor Management use cases on Archer. I am a certified RSA Archer professional. Also I have knowledge on the Archer tool as I was working with RSA,Security Division of Dell-EMC for 2 years. I also have the knowledge of product installation and core settings....

Having more than 10 years of professional work experience in areas like customer service, Information Services Coordinator and as Information protection officer, I have a good understanding of how to deliver in a professional way. My professional experience in multi-national companies has taught me how to meet strict deadlines and work under pressure....

I am an ITSM Consultant with 9.5 years experience in BMC Remedy ITSM and 1 year in Service Now Administration. I have worked in almost all areasa of BMC Remedy Consultation like implementation, installation, customization, integrations, development etc. I have got the below mentioned certifications as well: 1. ITIL Expert. 2. COBIT 5 Foundation. 3. Service Now Certified System Administrator. 4, Currently undergoing VERISM Plus training....

I transform ideas to well developed scalable applications. In my basket of tricks i also posses ITIL & CRM certifications which help me manage my projects in-line to the business mission....

I have been involved with the IT industry in UK since 1985 until year 2000 than moved on to Germany where I have been living ever since. I started my career with Development, systems analysis & design for few years. I moved to QA Management around 1995 than to BPM in year[removed]From than on, I moved to Business Process Management, Release Management & Application Life-cycle Management until today. Throughout my career, I was involved with the following industries: Medical, commercial, engineering, IT Development, Travel & leisure and most lately, insurance. I am very customer and result focus, a team player, very analytical and thrive when facing challenging assignments. Throughout my career, on many occasions, I introduced new concepts to organisations re-engineering working processes while generating substantial financial returns, improved efficiency and a considerable increase in productivity....

IT professional with 13 years experience in IT support and infrastructure management in companies like CMS Computers Ltd, Wipro technologies and currently working in Onmobile Global Limited in GSOC team as a Senior Engineer Operations managing L1/L2 incident management teams of about 35 engineers. My association with Onmobile is of 8 years and I have worked in different projects in different capacities. I am a Science graduate from Guwahati, Assam with MBA in Systems and residing in Bangalore and my work experience is mostly of Bangalore. Apart from being an IT professional I have interest in History, Arts and Literature....

I am a junior project manager with two years experience working in am agile environment. I have extensive knowledge of scrum practices and an indepth understanding of Information Technology. I am passionate about project management and its practices. I also possess strong work ethic and proffesionalism....

Professional Summary: Amol Ratna has 10 Years of experience in ITSM Environment ITIL/BMC Remedy/Service Now/RemedyForce/CMDB. He is Certified Service Now Administrator/Developer and ITIL Intermediate level Certified. He worked on various Implementations, Integrations and Upgrade Projects with different ITSM Products like Service Now and Remedy. He has experience in working with ServiceNow as a developer and system administrator with hands on Scripting , Service Catalog, MID Server Architecture, CMDB, Discovery, Incident/Problem/Change Management, Workflow etc. He has also hands on experience on different BMC Products i.e. BMC Remedy Action Request System, BMC Remedy ITSM Suite, BMC Remedy Service Level Management, BMC Service Request Management, BMC Atrium CMDB, BMC ADDM and has strong development experience in working with AR System Components & Pentaho Workflows. He holds a Bachelor Degree in Engineering B.Tech Hons in Production Engineering & Management , NIT Jamshedpur....

Strong operations professional with a Bachelor of Technology B-Tech focused in Computer Science from Jawaharlal Nehru Technological University. Experienced Operations Team Member with a demonstrated history of working in the telecommunications industry . Certified in ITIL V3 Foundation and Nagios XI as well. Skilled in Incident Management, Customer Service and having hands on experience in using tools like fresh desk ticketing tool, Secure CRT, Wire shark, Text pad 8, Real VNC Viewer, Notepad++, WinScp, Putty etc Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field. If you are seeking an professional who has excellent people and problem-solving skills and who can easily provide optimum support to your MIS operations, then please consider what I have to offer....