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Hire Helpdesk Freelancers in Kuala Lumpur and Experts
Find & Hire Helpdesk in Kuala-lumpur who are professionals offering their expertise in various Freelance Helpdesk Services to businesses near Kuala-lumpur and around the world. Kuala-lumpur is home to a large pool of talented and experienced Helpdesk freelancers who can help businesses with professional Helpdesk services in Kuala-lumpur. Freelance Helpdesk services in Kuala-lumpur are quite affordable on our platform compared to hiring full-time employees.
Truelancer.com provides all types of Freelance Helpdesk with a range of skilled and talented freelancers in Kuala-lumpur. We offer the opportunity to save 50% of your business cost by hiring Kuala-lumpur Helpdesk freelancers.
Expert Helpdesk freelancers for hire in Kuala-lumpur are skilled in using the latest Helpdesk tools and techniques to deliver effective results for their clients for anytype of Helpdesk jobs in Kuala-lumpur . With the help of Helpdesk freelancers in Kuala-lumpur, businesses can get their work done quickly. Using Truelancer.com is 100% safe as the money is released to the freelancers after you are 100% satisfied with the work.
Popular Services from Helpdesk Experts
Professionals offering Helpdesk Services
Popular Tools used by Helpdesk Experts
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Translator, Transcriber
A transcriber for Court proceedings and a translator since 2021 for English and Bahasa Melayu. Also interested in pursuing subtitling and closed captioning work...
Linguist
a native Thai linguist. Within the GenAI project, I serve as a Quality Analyst, focusing on the evaluation of Safety Threshold violations through the applicatio...
Freelancer
Hey there, my name is Ain Arifah Mohamad Sopian. I am looking for ways to apply academic training and knowledge in real world projects within a challenging envi...
Freelance Voice Talent
Im a former sports journalist with experience media background.
PowerPoint & Canva Designer
Hello! I’m Nur Ariqah Sofia Binti Mohd Yusaini, a passionate and detail oriented freelance Canva designer from Malaysia. I specialize in creating professional a...
$ 10/hr
Miss Mus
I am a passionate English language learner. I have strong skills in the English language. I am proficient in speaking, reading, writing, and grammar. Throughout...
$ 5/hr
Logo Design | Poster Design | Data Entry
Hello! I’m Shiska Amanda, a freelancer from Kuala Lumpur, Malaysia, specializing in Data Entry, Logo Design, and Poster Design. With a strong attention to deta...
$ 10/hr
Voice over Talent
Ive been doing voice over jobs since 2019 using at home DIY vocal booth. I can help provide voice over for e learning, narration, dubbing, IVR or any other voic...
Finance Executive | Account Executive | Corporate Service Manager
I am Jennifer Moh, and I am currently residing and working in Malaysia alongside my Malaysian spouse. In my current role as a full time Account Executive and p...
$ 10/hr
Hiring Information for Helpdesk Experts
When hiring helpdesk professionals, prioritize candidates with strong technical support and incident management skills, alongside proficiency in popular ticketing systems like Zendesk or ServiceNow. Look for experience in remote troubleshooting, SLA compliance, and knowledge base development. A robust portfolio should demonstrate measurable outcomes such as reduced resolution times and improved customer satisfaction. Clear project scoping and onboarding processes are essential to align expectations and ensure efficient service delivery.
Hourly Rates of Helpdesk Experts
Helpdesk freelance rates vary globally, with North America and Oceania commanding the highest hourly rates between USD 25 and 50 due to strong demand for technical support and IT service management. Western Europe follows closely with rates from USD 20 to 40, reflecting mature IT markets. Eastern Europe and Latin America offer competitive rates ranging from USD 12 to 30, balancing cost and expertise. South Asia and Southeast Asia provide cost-effective helpdesk services typically between USD 8 and 22 per hour, favored for outsourcing and remote support. Africa's rates align similarly with Southeast Asia, reflecting growing IT infrastructure needs.
Job Opportunities for Helpdesk Experts
Helpdesk roles are in demand across IT, telecommunications, finance, and healthcare industries, offering diverse career paths from entry-level support to IT service management. Freelancers and remote workers can leverage popular helpdesk platforms and cloud-based tools to serve global clients. With growing digital transformation, professionals skilled in multi-channel support and automation can command competitive earnings. Continuous upskilling in emerging helpdesk technologies enhances job prospects and global marketability.
Tools & Platforms for Helpdesk Experts
Zendesk and ServiceNow dominate the helpdesk tools market, offering comprehensive cloud analytics platforms and robust ticketing capabilities. Alternatives like Freshdesk and Jira Service Management provide flexible, cost-effective solutions favored by SMEs. Emerging challengers such as ManageEngine ServiceDesk Plus and Kayako are gaining traction for their user-friendly interfaces and integration options. Open-source alternatives remain niche but appeal to organizations seeking customizable helpdesk software.
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