Mumbai, India
CEM, Business Analyst and Process Improvement
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About Me
I have over 15 years of experience in Client Relationship management which includes CRM implementation, data analysis and CEM/ change management. My work ethics are to provide my client with the best result while understanding the importance of their time and money. I Believe in data-driven decision making and use the right tools and techniques for requirement gathering to collect data in order to make informed decisions and model processes/ customer journeys
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