About Me
Dedicated professional with extensive experience as an Onboarding Agent, Proctor, and Subject
Matter Expert at Examroom.ai, Bangalore. Proven expertise in incident management, technical
support, and client communication. Proficient in Shift Manager Console for optimal call assignment
and workflow. Skilled in training, performance dashboards, and ensuring seamless daily operations.
Track record of driving efficiency, delivering exceptional service, and contributing to team success.
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