Yogesh Jankar
Mira Bhayandar, India
Business Operations & Customer Success Consultant | SOP | TeamLead
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Local Time - 01:02 AM
About Me
Business Operations, Customer Success, and Team Management professional with 16+ years of experience helping businesses improve operational efficiency, customer retention, team productivity, and service delivery. I specialize in Business Operations, SOP Creation, Customer Success, Process Optimization, Sales & Customer Service Training, CRM workflows, and Team Coaching. I have successfully managed P&L, led large cross functional teams, built operational frameworks, improved customer experience, reduced churn, optimized onboarding, and delivered measurable business outcomes across EdTech, SaaS, Customer Service, and Operations environments. I can help startups, SMEs, and growing businesses streamline workflows, improve customer retention, build SOPs, train teams, enhance service quality, and create scalable business processes. Skilled in Salesforce, HubSpot, Zoho CRM, Zendesk, Freshdesk, Power BI, and operational reporting.
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$21/hr
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