Yasir Mahmood
Lahore, Pakistan
Project Management | Versatile CX Support Expert | Client Management
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Local Time - 11:59 AM
About Me
Thanks to my mentors!!! I have a very versatile experience.
I proudly say I have learned from the best, I have worked with the best and I know how to deliver my best.
Starting as a Sales person in the Pharmaceutical industry moved to a Customer Service & Support company and earned the reputation of Telenor Services Officer and Later on Customer Relations Manager as well. In 15 years of experience I have worked as a;
CSR
Sales & Service Officerwalkin center
Device & Data Officer
Service Intelligence Officer
Inbound & Outbound Projects NPS, Ad hoc, Products and services, CSAT, Sales & Distribution, Recovery & Delivery
E care & Live Chat.
Branchless Banking & Financial services easypaisa mobile banking
Skills Involved
Email, Chat and Calls Inbound & Outbound
Cash Handling
Inventory Management
B2B, B2C and B2B2C
Technical Support Physical for Electronic Devices + OTI Support
Systems used;
Sieble
CX Express
CAM
iCBS
Agent Desktop
Tracker
DMS Device Mana
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Work Experience
Certifications
$4/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
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